Key Duties and Responsibilities

• Oversee the day-to-day management, maintenance, and operation of hospital facilities and support services.
  
• Supervise and provide leadership to Laundry, Kitchen, Grounds, Housekeeping, and Waste Management personnel.
  
• Ensure hospital buildings, utilities, equipment, and surrounding grounds are maintained in a safe and functional condition.
  
• Develop and implement preventive maintenance schedules for facility infrastructure and equipment.
  
• Monitor the quality and efficiency of laundry services to ensure timely availability of clean linen and uniforms.
  
• Oversee kitchen operations to ensure safe food preparation, hygiene standards, and quality meal service for patients, staff, and visitors.
  
• Manage grounds and landscaping activities to maintain a clean, safe, and welcoming hospital environment.
  
• Coordinate waste segregation, collection, storage, and disposal in accordance with healthcare waste management guidelines and environmental regulations.
  
• Conduct regular inspections of facilities and support service areas and implement corrective actions where necessary.
  
• Prepare departmental work plans, budgets, reports, and resource requirements.
  
• Manage service contracts, suppliers, and external contractors related to facilities and support services.
  
• Promote efficient use of resources and implement initiatives that improve operational efficiency and sustainability.
  
• Collaborate with departmental managers to ensure support services meet hospital operational needs.
  

Requirements

Qualifications and Experience

• Bachelor’s Degree in Facilities Management, Engineering, Environmental Health, Hospitality Management, Business Administration, or a related field.
  
• Professional certification in Facilities Management, Occupational Health and Safety, Environmental Management, or a related discipline will be an added advantage (Preferred).
  
• Minimum of five (5) years’ experience in facilities, operations, hospitality, or support services management.
  
• Minimum of three (3) years’ experience supervising multidisciplinary teams.
  
• Experience working in a healthcare facility or similarly complex institution is preferred.
  
• Demonstrated experience in facilities maintenance, waste management, housekeeping, laundry, or food service operations.
  

Required Skills and Competencies

• Strong leadership and people management skills.
  
• Excellent written and verbal communication skills.
  
• Proficiency in Microsoft Office applications and computerized reporting systems.
  
• Strong planning, organizational, and problem-solving abilities.
  
• Knowledge of facilities management principles and preventive maintenance practices.
  
• Understanding of healthcare waste management and environmental sustainability practices.
  
• Budget management and resource planning skills.
  
• Ability to manage multiple departments and priorities effectively.
  
• Strong attention to detail and commitment to quality service delivery.
  
• Ability to work collaboratively with internal and external stakeholders.
  

Expected Outcomes

• Safe, clean, and well-maintained hospital facilities and grounds.
  
• Efficient and uninterrupted laundry, kitchen, and support service operations.
  
• Effective waste segregation and disposal processes that meet regulatory requirements.
  
• High standards of cleanliness, environmental hygiene, and facility presentation.
  
• Improved operational efficiency and optimal utilization of resources.
  
• Well-supervised, productive, and accountable support services teams.
  
• Timely completion of maintenance activities and facility improvement projects.