Qualifications:Minimum Academic Qualification:

• Bachelor’s degree in Actuarial science/Statistics from a recognized University.
  

Experience:

• Entry Level to 6 months of experience
  

Knowledge:

• Understanding of insurance industry
  

Underwriting Role:

• Assess the new and existing risks and ensure that they are adequately rated and commensurate with the terms and conditions advised and endorsed to retain profitability of the medical portfolio.
  
• Provide competitive quotations to all customers promptly within the standards set.
  
• Membership management; additions and cancellations.
  
• Scheme set up, benefits set up and membership updates in the system
  
• Timely and accurate debiting of premium and cover conditions and that the documentation is in compliance with set standards and procedures.
  
• Ensure that medical insurance cards are issued in an efficient timely and accurate manner
  
• Prepare and send renewal notice within stipulated timeline and co-ordinate follow up of the renewals to achieve renewal targets.
  
• Ensure policy endorsements & documents are accurate and made within the standards of service, and ensure timely dispatch
  
• Train various stakeholders on company products for increased knowledge and growth of business
  
• Monitor scheme loss ratios and adjust renewal terms accordingly
  
• Assist with business acquisition through follow up on quotes and intermediary visits.
  
• Ensure business is booked as per the company’s credit policy and follow up on payment plans.
  

Customer Service

• Continuously monitor the outpatient fund and check on prudent utilization of cover reporting any anomaly noted and ensure timely invoicing for top up.
  
• Provide benefit utilization reports as per the standards of service set out in the customer charter
  
• Provide timely feedback to client’s queries and concern as per service charter provisions.
  
• Maintain client and intermediary relationships through visits