Knowledge; Skills and Experience required for this Role

• Proficiency in computer packages e.g. MS Word and Excel
  
• Accuracy
  
• Attention to details
  
• Ability to work under pressure
  
• Ability to meet specified deadlines to contribute to attaining organizational goals.
  
• Business graduate and postgraduate from an accredited University
  
• Excellent Communication skills
  
• Minimum of five years of working experience in payments, trade and TBO.
  
• Professional qualifications – Specialist training e.g. ACI Operations, Trade CDCS, CSDG etc. as an added advantage.
  
• Excellent interpersonal skills
  

Financial & Management Development:

• Enhance the bank’s revenue targets by ensuring 100% revenue collection for all treasury products.
  
• Ensure complete and accurate processing of all payment, trade & TBO finance transactions and collection of commissions thereof.
  
• Eliminate financial losses emanating from processing fraudulent transactions.
  

Customer Perspective:

• Provide a high quality of service to all clients within agreed SLAs.
  
• Customer complaints be resolved within TAT.
  
• Ensure high quality of communication to internal and external clients, both verbal and written.
  
• Take ownership when dealing with queries, offer suggestions and conclude constructively by investigating and resolving whilst protecting the bank’s reputation.
  
• No exceptions and incidents with respect to adherence to the service charter regarding customer satisfaction.
  

Operational Excellence:

• Confirm, monitor contract settlements and reconcile entries to confirm receipts and payments.
  
• Nostro accounts reconciliation
  
• Ensuring complete and accurate processing of all payments, trade & TBO contracts and related transactions in the swift and core banking system.
  
• Ensure opening and closing FX rates maintenance
  
• Prepare and submit regulatory reports on time
  
• Ensure all title documents are handled as per bank procedure and held under dual control.
  
• Ensure that all due diligent checks have been conducted with regard to compliance.
  
• Deal confirmation matching.
  
• Co-ordinate with other departments to ensure smooth and timely execution of client instructions.
  
• Query resolution and analysis
  
• Prepare audit reports for counterparties
  

Risk and Control:

• Custody of payments, trade & TBO contracts – Responsible for ensuring safekeeping of treasury trade documents within the department.
  
• Ensure minimal errors by ensuring accuracy in Payment, trade & TBO deals capturing in swift and core banking system.
  
• Ensuring departmental compliance to both local and external regulatory requirements e.g. Anti-Money Laundering, US sanctions, CBK guidelines.
  
• Ensure that monthly reconciliation schedules and risk attestations are carried out and submitted.
  

Learning and Development:

• Execution of any other duty as allocated from time to time by senior management.
  
• Keeping up with any developments in the department so as remain informed and relevant.
  
• Provide support to the team leader ensuring effective teamwork across the payment, trade & TBO.
  
• Support and adopt the implementation of change initiatives.
  
• Provide suggestions to the line manager on improvements and solutions based on knowledge of payment, trade & TBO.
  
• I continuously look for opportunities to further develop own skills and expand knowledge base.
  
• Obtain constant feedback on personal development from your line manager and other team leaders.
  
• Train and develop back-ups within the department to ensure continuity of business.