Extensive experience (typically eight or more years) in Payments, FinTech, Banking or Digital Financial Services, solving non-routine problems, improving practices and mentoring others.
Demonstrated capability in technical product leadership, including integration roadmap definition, feature prioritisation and product lifecycle management.
Demonstrated capability in payments domain depth, including merchant, business, collections, payouts and cross-border payments, settlement and reconciliation, and financial messaging standards (ISO 8583, ISO 20022, SWIFT).
Demonstrated capability in partner integration management, including solution architecture, certification and operational readiness across the partner lifecycle.
Strong technical grounding in modern integration architectures — REST/SOAP APIs, API management and gateways, event-driven and microservices patterns, OAuth 2.0/OIDC/JWT, and platform security, observability and resilience.
Strong stakeholder management, executive communication and cross-functional influence to work effectively with Product, Engineering, Commercial and Markets teams and enable strategic partnerships.
Proven experience working with strategic partners and enterprise customers across multiple markets or regions within a regulated fintech environment.
Clear communication skills, able to translate complex technical matters for both technical and non-technical audiences.
Technical/Professional Qualifications:
Essential
Bachelor’s Degree in Computer Science, Engineering, Information Technology, Business or a related discipline.
Minimum of eight years’ experience within Payments, FinTech, Banking or Digital Financial Services.
Demonstrated experience managing technical products or payment integration capabilities, with a strong understanding of payment ecosystems and integration technologies.
Proven experience working with strategic partners and enterprise customers.
Experience working across multiple markets or regions, with excellent stakeholder management and executive communication skills.
Desirable
Professional certifications in Product Management, Agile, Project Management or Enterprise Architecture.
Experience working with international payment providers, banks, card schemes, telecommunications or fintechs.
Experience within a pan-African or multinational organisation.
Knowledge of emerging payment technologies, Open Finance and Embedded Finance.
Exposure to multi-market operations across M-Pesa Africa’s footprint