Business, strategic management Jobs for Mid-level in Africa

2 jobs found

Kara-Tunga

Tour Consultant

Moroto

Uganda

Sarova Hotels & Resorts

Outlet Manager

Nairobi

Kenya

Kempinski Hotels

Banquet Supervisor

Nairobi

Kenya

Closed for applications
Accor

Reservations Manager

Nairobi

Kenya

Closed for applications
Africa Safari Trips

Reservations Officer

Nairobi

Kenya

Closed for applications
Serena hotels

Technical Services Manager

Nairobi

Kenya

Closed for applications
The Boma Hotel

Assistant Reservations Manager

Nairobi

Kenya

Closed for applications
Kempinski Hotels

Group and Events Coordinator

Nairobi

Kenya

Closed for applications
Kempinski Hotels

Group and Events Executive

Nairobi

Kenya

Closed for applications

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Accor

Reservation Manager

Nairobi

Kenya

Closed for applications

Country / Region

Seniority (Business, strategic management, Restaurant, hospitality, travel)

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Kara-Tunga

Restaurant + 2 more

Tour Consultant

Job details

Contract Type

Description

Requirements

  • Bachelor in Tourism Management or a related field.
  • Minimum of three years of working experience in a Tour Consultant role.
  • Strong computer skills with proficiency in itinerary building software (desirable).
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Fluency in English, with additional language skills is a plus.


Responsibilities
  • Respond to all tour inquiries promptly via email, social media, phone, and in person.
  • Design and present detailed tour itineraries tailored to guest preferences.
  • Provide in-depth information on tour products and services, safety, and logistics.
  • Make and manage bookings for flights, activities, accommodation and related services.
  • Coordinate with guides, community partners, logistics teams, and lodge staff to ensure seamless execution.
  • Handle payment processing and deliver clear invoices to guests.
  • Upsell additional experiences and overnight stays where appropriate.
  • Collect and report guest feedback to improve service quality.
  • Maintain an organized database of guest records and tour schedules.
  • Collaborate with the marketing team to share updates from the field.
  • Develop and present scheduled reports with relevant department

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