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AccorProfession (Restaurant, hospitality, travel, Mid-level)
Industry (Business, strategic management, Mid-level)
Seniority (Business, strategic management, Restaurant, hospitality, travel)
© Fuzu Ltd
Accor
Restaurant + 2 more
Description
We are looking to grow our team and engage a highly motivated and passionate Brand & Trade Marketing Manager in a pivotal role responsible for developing, implementing, and managing integrated marketing strategies to build brand awareness, drive bookings, and enhance the overall guest experience. This role will oversee both brand-building activities and trade marketing initiatives, working closely with sales, operations, and revenue management teams to achieve the resort's business objectives. The ideal candidate will be a strategic thinker with a proven track record in developing and executing successful marketing campaigns within the hospitality or related industry.
Qualifications
- Bachelor’s degree in Marketing, Business Administration, Hospitality Management, or a related field
- 4 years previous experience in a similar role
- Strong understanding of branding principles, trade marketing, and digital marketing strategies.
- Experience in managing agencies (creative, digital, PR) and coordinating integrated campaigns
- Previous experience in a 5 star or Premium hotel in a similar position
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively and collectively as part of a team
- Excellent planning & Organizational skills
Responsibilities
- The Marketing Manager will work with the DOSM to understand and align marketing strategies with the overall sales and revenue targets set by the management.
- Develop and execute the overall brand strategy and guidelines to ensure consistent brand messaging and visual identity across all touchpoints.
- Oversee the creation of compelling brand content along with the Digital team including website copy, marketing collateral, social media content, and advertising materials.
- Develop and manage relationships with external agencies including creative, digital, and PR agencies.
- Monitor brand performance and KPIs, providing regular reports and recommendations for improvement.
- Develop and implement trade marketing strategies along with the Digital Marketing Manager to drive bookings through key distribution channels (e.g., online travel agencies (OTAs), travel agents, corporate partners).
- Plan and execute promotional campaigns and partnerships with trade partners to increase visibility and drive sales.
- Develop and manage relationships with key trade partners, ensuring effective communication and collaboration.
- Create and deliver sales and marketing materials for trade partners, including presentations, brochures, and promotional offers.
- Organize and participate in trade shows, workshops, and industry events to promote the resort and build relationships.
- Track and analyze the performance of trade marketing activities, providing reports and recommendations for optimization.
- Collaborate with the sales team to align marketing efforts with sales targets and strategies.
- Working with the DOSM to allocate the Marketing budget effectively across brand building and trade marketing activities
- Plan and execute integrated marketing campaigns along with Digital team across various channels (online, offline, social media, email marketing, PR).
- Participating in regular meetings with the DOSM and the wider sales and marketing team to discuss progress, challenges, and opportunities.
- In the absence of Digital Marketing Manager manage and enhance the resort's online presence, including website content, SEO/SEM strategies, and online reputation management.
- Providing marketing input on pricing strategies to ensure they are competitive and aligned with the brand image.
- Track and analyze the performance of all marketing activities, providing regular reports and insights.
- Stay updated on the latest marketing trends and technologies and recommend innovative approaches.
- Work closely with the operations team to ensure a seamless guest experience that aligns with the brand promise
- Work closely with the DOSM and carry out tasks assigned to him other than the above.
- Collaborating to ensure the overall guest experience aligns with the brand promise and drives positive word-of-mouth and repeat business
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