Minimum Academic Qualifications:

Minimum Experience:

• Minimum 1-2 years of experience in dispatch or FMCG
  
• High level of integrity and honesty
  
• Customer care skills
  
• Professional personal presentation
  
• Computer Literacy
  
• Able to control emotions.
  
• Organizational and planning skills
  

Product Handling

• Ensure FIFO is followed
  
• Stage and load products correctly
  
• Retrieve products from the cold rooms
  
• Ensure temperature (0°C – 4°C)
  
• Prevent dispatch of damaged products
  
• Report quality issues immediately
  

Documentation & Accuracy

• Verify quantities against documents
  
• Ensure all documents are accurate and signed
  

Loading Control

• Ensure trucks are clean and pre-cooled
  
• Load correctly by route
  

Fraud Prevention

• No product leaves without documentation
  
• Verify all quantities
  
• Report discrepancies
  

Coordination

• Work with dispatch, cold room, drivers, and sales teams
  

Carry out any other duties as requested by the Supervisor