Information technology, software development, data Jobs

2 jobs found

West Indian Ocean Cable Company ( WIOCC)

Field Technician

Nairobi Kenya
West Indian Ocean Cable Company ( WIOCC)

Field Team Leader

Nairobi Kenya

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CloudFactory

Senior Data Analyst

Nairobi Kenya
Closed for applications

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Profession (Computers, software development and services)

Seniority (Information technology, software development, data, Computers, software development and services)

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Field Technician

Job details

Contract Type

Description

Assist field support, resolve incidents, and assigned problems, install, maintain and manage network equipment.


Minimum Qualifications:

  • Bachelor's degree in Engineering or related field
  • CCNA, Cisco, MikroTik and Fiber Optic certifications (desirable)
  • Proficiency in routing protocols: OSPF, EIGRP, BGP, MPLS
  • Strong communication and interpersonal skills
  • Valid driver’s license


Responsibilities
  • 24/7 field assistance, on-call, out of hours and night / weekend / public holidays working as required
  • Proactive monitoring of equipment and facilities
  • Assist network installation, testing and commissioning, bringing into service, integration
  • Cross connects and jumping
  • Assist to maintain records, inventory and spares
  • Assist to receive equipment, bench test, storage and RMA return handling
  • Assist with incident and problem resolution as directed by NOC / TAC
  • Provide Service Desk cover as required
  • Assist Service Manager as directed
  • Assist with technical shareholder support / shareholder consultancy and sales support
  • Assist with network quality and performance management
  • Assist with creation of ad hoc reports as needed
  • Assist other departments and projects as requested by the Programme Manager
  • Drive company vehicles as required
  • Adhere to all company policies and procedures


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