Entry and Basic-level Computers, software development and services Jobs in Kitengela, Kenya

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Seniority (Computers, software development and services)

© Fuzu Ltd

Canonical

Computers + 1 more

Technical Author (Customer- focused)

Posted: 12 Oct 2026

Apply by: 19 Oct 2026

1 day left to apply

Job details

Contract Type

Description

Location: These are fully remote roles, open to candidates across the globe.

As a Technical Author you will

  • Create, maintain and improve software and other documentation
  • Work with your team members, to help them make effective documentation contributions
  • Influence the development of Canonical products and services, as an expert user who has important opinions about function and design
  • Engage with user communities to ensure that our documentation meets their needs
  • Encourage and support community engagement in and contribution to documentation
  • Help standardise the structure, presentation, style and language of content across products
  • Collaborate with documentation peers to advance the state of the art in documentation at Canonical
  • Challenge and advance documentation understanding and best-practice, as part of a disciplinary team

A strong candidate

  • Is an excellent collaborator and communicator
  • Cares deeply about functional written communication
  • Is a technical writer with a programmer’s mindset, or a programmer with a record of producing excellent documentation
  • Has a record of community engagement, in open-source software, documentation, research or other disciplines
  • Is sympathetic to the needs and challenges of open-source software and its communities
  • Demonstrates technical curiosity, and is fascinated by software technology and its challenges
  • Has demonstrable documentation skills, insight and enthusiasm
  • Has experience of software development contexts
  • Is familiar with: Linux, working on the command line, Git, Sphinx, reStructuredText
  • Holds a BSc/BA degree or equivalent
  • Is able to travel twice a year for up to two weeks for events

Nice-to-have skills

  • Deep technical domain knowledge
  • Open-source community leadership and management
  • User-experience, interaction or visual design


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