Published

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Customer support, client care Jobs in Consulting, in Africa

6

jobs

Netran Enterprises

CLOSED

Front Desk Representative

Kampala, Uganda

Michael Stevens Consulting

CLOSED

Customer Service Staff

Rivers, Nigeria

Candid Solutions

CLOSED

Customer Experience / Online Associate (Female)

Lagos, Nigeria

Invent Alliance Limited

CLOSED

Customer Relationship Officer

Lagos, Nigeria

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RCS Consult

CLOSED

Restaurant Cashier

Kampala, Uganda

CLOSED FOR APPLICATIONS

Front Desk Representative

Closing: Apr 28, 2024

This position has expired

Published: Apr 16, 2024 (2 months ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Requirements

• Proven experience as front desk representative, agent or relevant position

• Familiarity with office machines (e.g. fax, printer etc.)

• Knowledge of office management and basic bookkeeping

• Proficient in English (oral and written)

• Excellent knowledge of MS Office (especially Excel and Word)

• Strong communication and people skills

• Good organizational and multi-tasking abilities

• Problem-solving skills

• Customer service orientation

• High School diploma; additional qualifications will be a plus


Responsibilities

Requirements

• Proven experience as front desk representative, agent or relevant position

• Familiarity with office machines (e.g. fax, printer etc.)

• Knowledge of office management and basic bookkeeping

• Proficient in English (oral and written)

• Excellent knowledge of MS Office (especially Excel and Word)

• Strong communication and people skills

• Good organizational and multi-tasking abilities

• Problem-solving skills

• Customer service orientation

• High School diploma; additional qualifications will be a plus


• Keep the front desk tidy and presentable with all necessary material (pens, forms, paper etc.)

• Greet and welcome guests

• Answer questions and address complaints

• Answer all incoming calls and redirect them or keep messages

• Receive letters, packages etc. and distribute them

• Prepare outgoing mail by drafting correspondence, securing parcels etc.

• Check, sort and forward emails

• Monitor office supplies and place orders when necessary

• Keep updated records and files

• Monitor office expenses and costs

• Take up other duties as assigned (travel arrangements, schedules etc.)


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