Customer support, client care Jobs for Mid-level in Africa

6 jobs found

Oasis Outsourcing

Insurance Specialist

Nairobi

Kenya

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Oasis Outsourcing

Spanish‑Speaking Customer Support Representatives

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Closed for applications
Teleperformance

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Closed for applications
Teleperformance

Customer Service Supervisor | Teleperformance

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Teleperformance

Trainer

Nairobi

Kenya

Closed for applications
Oasis Outsourcing

Outsourcing + 1 more

Insurance Specialist

Job details

Salary

Description

We’re Hiring: Insurance Verification Specialist (VOI)

Location: Full Onsite – Nairobi, Kenya

Schedule: Monday–Friday | 8:00 AM – 5:00 PM (CT)

English Level: B2 (Fluent)

We’re looking for an experienced Insurance Verification Specialist to review and confirm insurance eligibility, educate patients on benefits, and collaborate with billing teams and healthcare providers to ensure accurate coverage information.

Requirements:

  • Minimum 2 years of experience in healthcare insurance
  • Knowledge of medical terminology, coding, and EMR systems
  • Strong communication and interpersonal skills

If you’re detail-oriented and passionate about supporting patients through accurate insurance verification, we’d love to hear from you!


Responsibilities
Job description: The Insurance Verification Specialist is responsible for reviewing and confirming insurance eligibility and educating patients on insurance plan benefits. The Insurance Verification Specialist collaborates closely with Financial Counselors, the Billing department, insurance companies and healthcare providers to ensure accurate and up-to-date insurance coverage information


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