Entry and Basic-level Energy, utilities, environment Jobs in Africa

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M-Gas

Energy + 2 more

Growth Technical Represenatives

Job details

Contract Type

Description

Key Competencies:

  • Strong sales and negotiation skills
  • Good communication and interpersonal skills
  • Customer-focused mindset
  • Self-driven and target-oriented
  • Basic data reporting and accountability

Experience:

  • Minimum 1 year experience in field sales ,field operations, or customer-facing roles

Education:

  • Diploma, Certificate, or relevant post-secondary training in business, sales, or related fields


Responsibilities

Customer Acquisition & Sales

  • Generate leads through field activities, referrals, and activations
  • Convert leads into paying customers
  • Achieve daily, weekly, and monthly sales and installation targets
  • Ensure accurate customer information is captured during onboarding.

Customer Retention & Post-Installation Performance

  • Facilitate successful customer installations
  • Educate customers on product usage and benefits
  • Ensure customers meet defined quality and consumption thresholds.
  • Conduct post-installation follow-ups
  • Identify and escalate customer issues early
  • Support efforts to reduce early churn

Route-to-Market Execution

  • Cover assigned routes and territories effectively
  • Identify new sales opportunities within the territory
  • Participate in market activations and campaigns
  • Ensure effective product visibility, presence, and customer engagement in the field.

Sales Discipline, Quality & Compliance

  • Ensure all sales activities comply with company policies, ethical standards, and code of conduct.
  • Drive a strong culture of quality sales, ethical customer acquisition, and accurate customer information.
  • Proactively identify and escalate fraud risks or unethical sales practices.
  • Ensure adherence to HSSE requirements during all sales activities in the field.

Reporting & Performance Tracking

  • Submit daily and weekly sales reports including:
  • Customer visits
  • Leads generated
  • Sales made
  • Installations completed
  • Customer follow-up outcomes
  • Track personal performance against targets and discuss improvements with the Team Leader.

Collaboration & Market Feedback

  • Work closely with Team Lead Growth for guidance and support
  • Share market insights, customer feedback, and competitor activity
  • Coordinate with operations and customer care for issue resolution


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