Finance & FinTech Jobs in Africa

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Unifi

Branch Manager

Kampala

Uganda

Closed for applications
Unifi

Loan consultants

Kampala

Uganda

Closed for applications
Unifi

Client Growth Sales Representative

Kampala

Uganda

Closed for applications
Flutterwave

Account Manager (French Speaking)

Lekki

Nigeria

Closed for applications
Flutterwave

Account Manager

Lekki

Nigeria

Closed for applications
Flutterwave

Account Manager (Mandarin Speaking)

Lekki

Nigeria

Closed for applications
Numida

Customer Lifecycle & Experience Manager- Kampala

Kampala

Uganda

Closed for applicationsOnly on Fuzu
Numida

Customer Lifecycle & Experience Manager- Nairobi

Nairobi

Kenya

Closed for applicationsOnly on Fuzu
Flutterwave

Sales Development Representative

Lekki

Nigeria

Closed for applications

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Moniepoint Incorporated

Site Reliability Engineer

Lagos

Nigeria

Closed for applications
Unifi

Finance & FinTech

Branch Manager

Closed for applications
Job details

Contract Type

Description
The Role
  • We are looking for a candidate that will ensure the smooth running of branch-based lending operations and will include training and monitoring of customer facing branch staff.

  • The ideal candidate must combine a variety of skills applicable to the industry, including customer service, problem solving, leadership and people management skills.


Responsibilities
  • Operations
  • Ensure high levels of customer service and sales
  • Ensure full compliance with all regulations and the Unifi credit policy
  • Lead a productive environment that fosters team building, hard work and diligence.
  • Handle the cases of customer complaints, which have been escalated from the loan consultants.
  • Submit timely monthly reports to the main branch and give updates of the business status.
  • Proactively identify areas of improvement and propose corrective actions
  • Leverage growth opportunities and ensure that branch level KPIs and targets are achieved
  • Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs of customers.
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