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Mid-level Government, community development, public services jobs in Ruiru, Kenya
1 jobs found
Higher Education Loans Board- HELB
Senior Customer Experience Officer, Digital and Creative Services Ref. No. HELB/018 - Grade 6
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Kenya Trade Network Agency- KenTrade
SENIOR INTERNAL AUDITOR INFORMATION SYSTEMS – KTNA 6
Closed for applications
Profession (Governmental, Mid-level)
Industry (Government, community development, public services, Mid-level)
Seniority (Government, community development, public services, Governmental)
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Higher Education Loans Board- HELB
Governmental
Senior Customer Experience Officer, Digital and Creative Services Ref. No. HELB/018 - Grade 6
Only on Fuzu
Description
The office holder will be responsible for creating artistic concepts, supervising the creative
team, and collating the creative and design needs for HELB.
The duties and responsibilities of the officer will entail:
i. Creating artistic concepts and ideation that align with the business needs.
ii. Creating business branding materials for product & services awareness creation
iii. Engaging business units to develop/ review business workplans into communication
objectives.
iv. Supervising the creative team, track productivity and liaise with support business
functions for resources and equipment.
v. Developing and enforcing approvals, signoffs, and risk schedule from all editorial and
creative products.
vi. Tracking insights from multi-channel platforms and integrating the same into
organization communication strategy.
vii. Collating the creative & design needs applicable for HELB.
viii. Recommending changes to workflows to improve efficiencies and cut operational
costs.
b) Person Specifications
Minimum Requirements for appointment to the position are:
i. Served for a cumulative period of six (6) years relevant work experience three (3)
of which must have been in the grade of Corporate Communication Officer I or in a
comparable position;
ii. Bachelor’s degree in public relations, Communication, Journalism, Marketing,
International relations or equivalent qualifications from a recognized institution;
iii. Membership to a relevant professional body and in good standing where applicable;
iv. Certificate in Computer Applications; and
v. Shown merit and ability as reflected in work performance and results.
Qualified and interested applicants who meet the above requirements are required to
submit their job application letters, curriculum vitae, copies of academic and professional
certificates, copy of Identity Card or Passport and relevant testimonials quoting the Title
and Reference Number of the position on the cover letter and envelope
The Chief Executive Officer
Higher Education Loans Board
Anniversary Towers, 19th Floor
P.O. Box 69489 - 00400
NAIROBI, KENYA
Soft copies to be sent to the email address provided for each position on
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