Knowledge and Skills Required

• Bachelor's degree in human resource management, Business Administration, Social Sciences or related field.
  
• Member of good standing in relevant professional regulatory body (IHRM)
  
• 1-3 yrs of experience in a HR and/or Administration role
  
• Ability to work effectively both independently and as part of a team.
  
• Strong communication and customer service skills
  
• Proactive and assertive with strong relational and networking skills.
  
• Strong time management skills and self-motivation skills
  
• Able to meet strict deadlines under minimal supervision.
  

Technical Skills

Human Resources Duties

Employee Records Management

• Maintain accurate and up-to-date employee files and HR records.
  
• Ensure all employee documents are properly filed and securely stored.
  
• Update employee information in the HR Information System and trackers.
  
• Prepare HR reports and employee data as required.
  
• Ensure confidentiality of all employee information.
  

Recruitment & Onboarding

• Assist in advertising vacancies and receiving applications.
  
• Schedule interviews and coordinate communication with candidates.
  
• Prepare interview packs and interview logistics.
  
• Conduct reference checks as directed.
  
• Prepare onboarding documentation for new employees.
  
• Coordinate employee induction programs.
  
• Track probation reviews and confirmation dates.
  

Leave & Attendance Administration

• Process leave applications and update leave records.
  
• Maintain employee leave balances and reports.
  
• Monitor attendance records and biometric system reports.
  
• Follow up on attendance discrepancies with employees and supervisors.
  

Payroll & Benefits Administration

• Compile payroll changes including new hires, exits, leave deductions, overtime and salary adjustments.
  
• Prepare payroll input reports for submission to Finance.
  
• Assist employees with payroll-related queries.
  
• Maintain payroll records and supporting documentation.
  
• Communicate and process employee benefits
  

Employee Relations

• Respond to routine employee inquiries regarding HR policies and procedures.
  
• Assist in organizing employee engagement activities.
  
• Coordinate employee communication and HR notices.
  
• Support employee welfare initiatives and staff events.
  
• Maintain records of employee grievances and resolutions.
  

Training & Development

• Coordinate internal and external training activities.
  
• Maintain training attendance records and training reports.
  
• Support NITA training administration and reimbursement documentation.
  
• Maintain the annual training calendar.
  
• Track completion of mandatory employee training programs.
  

Administration DutiesAdministration processes management

• Coordination of the administration team to ensure that all administration processes and procedures are adhered to including safety and health environment, facilities management, security, repairs and maintenance.
  
• Lead coordinator for all administration related projects
  
• Facilities, Housekeeping & Workplace Management
  
• Supervise and coordinate the work of Housekeepers to ensure cleaning schedules and standards are consistently achieved.
  
• Conduct daily inspections of all hospital and office areas to ensure cleanliness, hygiene, safety and professional presentation standards are maintained.
  
• Conduct regular spot checks and ensure corrective action is taken where necessary.
  
• Manage cleaning schedules, supplies, and service providers to ensure a safe and conducive working environment.
  
• Coordinate repairs, maintenance activities, and follow up on facility-related complaints.
  

Petty Cash Administration

• Manage petty cash in accordance with company policies and approved budgets.
  
• Process petty cash payments, maintain accurate records, and ensure all transactions are properly supported and authorized.
  
• Perform petty cash reconciliations and prepare replenishment requests and utilization reports.
  

Health, Safety & Security

• Assist in coordinating safety and health activities.
  
• Maintain safety records, inspection reports, and incident logs.
  
• Support workplace safety awareness programs.
  
• Coordinate fire drills and safety training logistics.
  
• Follow up on corrective actions arising from safety inspections.
  

Insurance & Licensing Administration

• Maintain insurance records and renewal schedules.
  
• Support processing of insurance claims and employee medical cover queries.
  
• Track organizational licenses and permits and follow up on renewals.
  
• Maintain administration compliance records.
  

Soft Skills

• Provide timely support to employees and departmental managers.
  
• Respond professionally to internal and external inquiries.
  
• Maintain positive working relationships with all stakeholders.
  
• Ensure HR and administration requests are addressed within agreed timelines.
  
• Uphold professionalism, confidentiality and integrity in all interactions
  
• Understand there is no extraordinary situation enough to excuse lack of courtesy toward any team member or colleagues from other department