Human Resource Officer

Bachelor's Degree or Diploma in Human Resource Management or a related field
3 to 4 years of proven HR experience specifically within the hospitality industry
Certified Human Resource Professional (CHRP) certification is an added advantage
Strong communication and interpersonal skills suited for a service environment
Excellent leadership, communication, and problem-solving skills
Ability to work effectively in a high-pressure, fast-paced setting
Sound knowledge of the Kenyan Employment Act

Oversee end-to-end HR operations including onboarding & orientation for new hires, contracts, payroll coordination, leave management, and employee records
Ensure accurate maintenance of personnel files in compliance with Kenya Employment Act, 2007 and Data Protection Act, 2019
Assisting with staff training and performance management cycles
Assist with recruitment (job postings, screening, interview scheduling)
Act as the primary point of contact for employee relations, grievance handling, and disciplinary processes
Handle disciplinary hearings, terminations, and dispute resolution professionally
Coordinate training programs
Oversee payroll processing, ensuring accuracy and compliance with legal regulations
Conduct regular audits of HR practices to ensure compliance and identify areas for improvement

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