High
school diploma or equivalent, with at least 2 years of
administrative or business experience.
Basic
office, computer, and organizational skills.
Excellent
interpersonal and telephone communication skills.
Experience
with appointment scheduling in the healthcare / homecare area
Ability
to read, write, and communicate in English as required
for the role.

Responsibilities:

Answer incoming phone calls in a professional, courteous, and timely manner.
Maintain constant communication with associates and clients to assess service quality.
Act as a liaison between caregivers and the Office Manager.
Receive referrals and address concerns related to company services.
Support sales, marketing, and public relations efforts as needed.
Represent the vision, mission, and core values of Right at Home.
Schedule and coordinate caregivers’ daily activities.
Perform payroll-related tasks, including verifying time sheets, updating phone system records, and data entry.
Maintain accurate documentation in ClearCare, ensuring complete and up-to-date files for all caregivers.
Perform on-call duties (after-hours coordination) as required.
Demonstrate the ability to handle multiple tasks in a fast-paced, high-performance environment.
Interview, evaluate, and test candidates, ensuring a positive candidate experience.
Support recruitment, hiring, onboarding, training, disciplinary actions, and related HR activities.
Perform general office functions and administrative tasks.
Carry out other duties as assigned by the Operations Manager.

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Medical, health Jobs for Entry and Basic-level in Africa