Non-profit, social work Jobs in Isingiro, Uganda

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Norwegian Refugee Council

ICT Technical Assistant

Isingiro

Uganda

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Norwegian Refugee Council

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Norwegian Refugee Council

Non-profit + 1 more

ICT Technical Assistant

Job details

Contract Type

Description

Qualifications

  • B.Sc. Degree in Computer Science/Information Technology or related field.

  • At least 3 years of work experience

  • Hands on Experience and knowledge in Hardware, LAN/WLAN,

  • Prior ICT experience in a setup with environmental and geographical constraints.

  • Experience from working as an ICT Officer in a humanitarian/recovery context

  • Certification on Microsoft Server/Cisco product is a plus


Responsibilities
  • Provide technical advisory services in relation to new or appropriate office technology options that are relevant to NRC offices in respect to ICT
  • Plan for technology upgrades, expansion and replacements by overseeing their systematic needs assessment, specification and budgeting.

  • Ensure that computer network and other office technology access privileges, applications and data storage requirement and regular backups and configured and maintained.

  • Provide ICT technical support to NRC field offices to ensure respective office technology optimum performance.

  • Schedule regular computer and other technology related services maintenance and license renewals

  • Update a harmonized data and other office technology disaster recovery plans and implement where appropriate.

  • Define, deploy and maintain system security for shared services.

  • Ensure installation and maintenance of protection services (Antivirus, firewalls) for the entire office setup.

  • Monitor LAN and subsequent WAN bandwidth usage and advice management on LAN/WAN improvement.

  • Create and maintain ICT configuration database for both hardware and software and ensure the file copy is regularly updated.

  • Organize for regular quarterly preventive service and maintenance schedules for ICT Hardware and ensure all service and maintenance reports are properly filed and shared with management.

  • Provide ICT technical support to all NRC Vocational Skills Training Centers (VSTs) with a special focus on providing required support and back up to ICTs instructors in the VSTs.

  • Any other duties as may be allocated by supervisor.


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