
Group Head of Physical Security
Nairobi
• Kenya

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Senior Manager, Security Operations Centre (SOC)
Nairobi
• Kenya
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Equity Bank KenyaProfession (Banking, microfinance, insurance)
Industry (Security)
Seniority (Security, Banking, microfinance, insurance)
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Banking + 2 more
Description
Experience Requirements
• 8- 10 years of relevant experience in Physical Security risks management
• At least 5 years’ experience in Physical Security or Security Project Management
• Experience in working in field environments is preferred.
• Experience in developing and implementing Physical security policies, procedures, and standards.
• Demonstrated experience in effective liaison and coordination with law enforcement agencies and security partners.
Academic Qualifications and Certifications
• Bachelor’s degree in security management.
• Possession of either CSMP, CPP, or PSP certifications
• Proven proficiency in speaking, reading, and writing English. French is an added advantage.
• Advanced knowledge of Microsoft Office applications (Excel, Word, and Power point, Smartsheet and collaboration tools).
Responsibilities
Strategy & Policy Development
• Develop and implement a comprehensive physical security strategy aligned with corporate objectives and risk tolerance.
• Establish, maintain, and update security policies, standards, guidelines, and procedures to mitigate risk and safeguard people and assets.
Risk Management & Assessments
• Lead continuous identification, evaluation, and mitigation of physical security risks, threats, and vulnerabilities across the organization.
• Conduct regular security risk assessments, audits, threat analyses, and gaps evaluations.
Security Operations Oversight
• Oversee day-to-day physical security operations including access control, CCTV/surveillance, intrusion detection, visitor management, alarms, and perimeter protection.
• Direct incident response, emergency preparedness, investigations, and crisis management plans.
Leadership & Team Management
• Lead, mentor, and develop the security team, including hiring, training, performance management, and career development.
• Manage relationships with external security contractors, guard services, and vendor partners.
Compliance & Reporting
• Ensure compliance with relevant legal, regulatory, and industry security requirements.
• Prepare and present security posture reports, incident summaries, and risk information to senior leadership.
Stakeholder Engagement & Collaboration
• Collaborate with internal departments (e.g., Real Estates, Facilities, HR, IT, Operations, Legal) to integrate security into business operations.
• Serve as a point of contact with law enforcement, emergency responders, building management, and external partners.
Technology & Systems Management
• Oversee the deployment, standardization, and lifecycle management of physical security technology systems (access control, CCTV, intrusion sensors, etc.).
• Evaluate new security technologies and optimize current installations to enhance protective measures.
Training & Security Awareness
• Develop and deliver security training and awareness programs for employees, ensuring clarity around security protocols and emergency responses.
Continuous Improvement
• Monitor key performance indicators (KPIs) and key risk indicators (KRIs), and drive regular improvements to security processes and program effectiveness.
Core Accountabilities and Deliverables
Physical Security Strategy & Governance
• Lead development, approval, and execution of the enterprise-wide physical security strategy and roadmap in alignment with organizational goals.
• Establish, maintain, and update security policies, standards, guidelines, procedures, and operating frameworks.
• Ensure strategy reflects evolving threat landscapes, risk tolerance, regulatory requirements, and industry best practices.
Risk Assessment & Mitigation
• Conduct periodic risk assessments, threat analyses, vulnerability studies, and business impact evaluations.
• Ensure identification of security gaps and delivery of remediation plans that reduce risk exposure for people, property, and assets.
• Maintain a physical security risk register and report on trending risks with actionable insights.
Operational Delivery & Oversight
• Oversee implementation and maintenance of core physical security operations — access control, CCTV/surveillance, alarm systems, perimeter security, executive protection, emergency response and incident management.
• Track and report operational performance metrics (KPIs), site security audit outcomes, vendor SLA compliance, and incident response readiness.
• Validate that security systems and processes function effectively across all facilities.
• Incident Response & Crisis Management
• Assume accountability for major security incidents, emergency plans, and response execution.
• Deliver post-incident analysis, corrective actions, and organizational learning reports.
• Ensure escalation pathways and crisis communications are well defined and tested.
• Leadership & Team Development
• Provide leadership, direction, training, performance evaluation, and development for the security team and contracted partners.
• Define roles, responsibilities, performance expectations, and succession plans for security personnel.
• Foster a high-performance culture with continuous learning and professional development.
Compliance & Assurance
• Ensure organizational compliance with applicable physical security laws, regulatory requirements, standards (e.g., ISO 27001, PCI DSS physical security controls), and audit findings.
• Drive internal and external security assurance reviews and implement agreed-upon controls.
• Produce compliance reports and deliver actionable remediation plans to leadership.
Stakeholder Engagement & Reporting
• Collaborate with cross-functional partners including Facilities, HR, Operations, Legal, Risk, IT, and external agencies to integrate security into organizational processes.
• Prepare periodic executive-level reports and briefings on security posture, key risks, trends, and investments required.
• Represent the organization in relevant security forums with regulatory bodies, law enforcement, and industry groups.
Continuous Improvement & Innovation
• Evaluate emerging technologies, tools, and methodologies to enhance physical security effectiveness.
• Drive continuous process improvements, automation opportunities, and optimization of security investments.
• Benchmark security performance against industry standards and best practices.
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