Skills & Competencies:

• Master’s degree in Business Administration, Hospitality, or a related field.

• Minimum 5–7 years of experience in office management or senior receptionist roles—preferably in banking, finance, legal or corporate services.

• Proven supervisory experience leading administrative or reception teams.

• Strong network and relationships within the finance or professional services sectors.

• Exceptional communication, organizational, and interpersonal skills.

• Proficiency in MS Office Suite, scheduling tools, and modern office management systems.

• Discretion, professionalism, and a customer-first mindset are essential.

• Leadership and team management

• Professional presentation and demeanor

• Problem-solving and decision-making

• Attention to detail and follow-through

• Stakeholder relationship management

• Initiative and adaptability

Front Office & Reception Management

• Supervise and develop a team of receptionists and cleaners, ensuring consistent service excellence and adherence to company standards.

• Manage the reception area to maintain a welcoming, professional atmosphere for visitors and clients.

• Oversee scheduling, visitor management, and meeting room coordination.

• Ensure smooth handling of correspondence, and courier services.

Office Administration & Facilities

• Coordinate day-to-day office operations, including vendor management, maintenance, and supplies procurement.

• Uphold high standards of office presentation aligned with corporate branding and culture.

• Manage office space planning, workstation assignments, and seating arrangements.

• Collaborate with Finance, HR, Legal and IT departments to ensure seamless support for staff and operations.

• Support office health, safety, and compliance processes.

Team & Stakeholder Coordination

• Build and maintain relationships with vendors, service providers.

• Serve as internal liaison for staff inquiries related to office logistics and administrative procedures.

• Organize internal events, client meetings, and company functions, ensuring each is executed efficiently and elegantly.

Management & Reporting

• Oversee administrative budgets and assist in cost optimization initiatives.

• Prepare periodic reports on office expenditures, maintenance schedules, and administrative projects.

• Implement and monitor key performance indicators (KPIs) for reception and administrative efficiency.

What We’re Looking For:

• A proactive and polished professional with excellent interpersonal skills.
  
• Experience managing reception, administration, or facilities in a fast-paced environment.
  
• Strong organizational skills with the ability to prioritize and manage multiple tasks.
  
• A passion for creating memorable experiences for both employees and visitors.