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Seniority (Business, strategic management, Banking, microfinance, insurance)
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KCB Group
Banking + 2 more
Description
For the above position, the successful applicant should have the following: -
- A University Degree from a recognized institution.
- Minimum of 8 years’ experience in General Banking; 4 years of which one should have been a Branch Manager at MLC.
- Experience in Sales, Personal/Business/or Retail Banking.
- Experience Credit Analysis and administration.
- Experience in Bank operations covering Cash Management, Clearing, Accounts and Administration.
- Demonstrated consistent high performance in role(s) held in the last three years
- A thorough knowledge of Retail Banking products and services, and extensive Banking Industry knowledge.
- Excellent high quality interpersonal, communication and negotiation skills with the ability to network and develop strong business relations
- A good understanding of risk, credit policies and procedures.
- Strong leadership skills with demonstrated competences in championing high performance management.
- Excellent planning, organization, problem solving and analytical skills.
Responsibilities
- Achieve profitability targets through revenue maximization and prudent cost management.
- Grow and monitor branch’s liability and asset portfolios to achieve business targets.
- Grow the customer base, ensure retention of existing customers through high level of customer satisfaction and cross selling.
- Overall management of the branch through efficient utilization of resources.
- Delivery of excellent customer service through maintenance of high service standards.
- Ensure compliance to Enterprise-Wide Risk Management Framework.
- Motivate, coach, and develop a high performing team.
- Champion digital migration in the branch.
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