Education:

• Minimum: Associate’s Degree
  
• Preferred: Bachelor’s degree in Computer Science, Information Technology or Engineering or equivalent experience.
  

Work Experience:

Minimum:

• 5+ years hands on with Data Management including data extraction, transformation, and loading (ETL).
  
• Significant demonstrable professional work experience with CRM and relational databases (non-profit experience a plus) and IT delivery, IT services, and professional services environments.
  
• Experience creating database structures and implementing quality checks to ensure CRM data integrity.
  
• Hands-on experience with creating database objects such as views, stored procedures, and functions.
  
• Advanced knowledge of SQL database development, query performance tuning, and sophisticated data manipulation.
  
• Proficiency in Databricks, DBT, MongoDB, and MSSQL queries with DBAmp for Salesforce data integration.
  
• Exceptional analytical and problem-solving skills with attention to detail and data accuracy.
  
• Ability to independently handle multiple projects and high workloads while meeting deadlines.
  
• Excellent oral and written communication skills, with the ability to translate technical concepts for non-technical audiences.
  
• Strong customer service orientation with a proactive approach to partner collaboration.
  

Preferred:

• Experience with Salesforce NPSP (Nonprofit Success Pack)
  
• Sophisticated knowledge of MS Office VBA for process automation and template creation.
  
• Certification for Databricks is a plus.
  
• Hands-on experience with ETL design sessions and workflows.
  
• Experience in supporting fundraising applications for non-profit organizations.
  
• Experience in working optimally with an Agile delivery model.
  
• Experience with web services or application programming interfaces a plus;
  
• Experience in implementing business intelligence and data warehouse solutions.
  

• Perform Data List Pulls from ER data using Azure MSSQL, Databricks, and Salesforce based on stakeholder or vendor requirements.
  
• Extract, transform, and load (ETL) data from vendor sources such as SFTP or portals into Azure MSSQL and subsequently into Databricks, Salesforce or other key marketing technology platforms.
  
• Develop and automate recurring data processing operations to optimize efficiency.
  
• Create, maintain, and update Excel VBA templates for partners, ensuring usability and alignment with project requirements.
  
• Develop and maintain database code in the form of Stored Procedures/Notebooks, SQL Queries. Functions and Views as required by business processes.
  
• Ensure system optimization, by improving and restructuring databases. Involved with all levels of database management.
  
• Perform database updates and migrations.
  
• Design, implement, and maintain data upload workflows to ensure seamless integration from external sources into the IRC’s data architecture.
  
• Ensure efficiency of database code, integrity of data structures, quality of data content and database code is accurately documented.
  
• Work closely with other team members to make sure database code meets the requirements.
  
• Experience building data-warehouses (relational and non-relational databases) and solutions for CRM (Salesforce)
  
• Write database queries and code while maintaining data quality, privacy, and security.
  
• Responsible for requirement gathering, bug fixing, testing, documenting, and implementation.
  
• Collaborate with partners to refine templates and provide sophisticated and strategic support.
  
• Monitor and enhance database performance and design to support operational efficiency.
  
• Identify and resolve data inconsistencies, errors, and exceptions using sophisticated SQL queries and strong analytical thinking.
  
• Work closely with cross-functional teams to deliver solutions that meet business needs.
  
• Act as a subject matter expert for database processes, data handling, and automation tools.
  
• Conduct unit testing to validate data workflows, troubleshoot defects, and implement necessary fixes.
  
• Document processes, workflows, and resolutions to maintain a knowledge base for future reference.
  
• Build productive relationships with internal partners and vendors to align on data requirements and project goals.
  
• Communicate proactively to provide updates, resolve challenges, and deliver technical/admin support.
  
• Review, assess, and resolve database-related Salesforce cases submitted by partners.
  
• Provide technical support and solutions addressing data pull/upload issues, automation challenges, and other Salesforce data handling needs.