SENRI LTD
Customer Success Associate
Nairobi
• Kenya
Closed for applications
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Canonical, KiliMax Software, NTT Limited, Odoo, West Indian Ocean Cable Company ( WIOCC)Profession (Computers, software development and services)
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Seniority (Computers, software development and services)
© Fuzu Ltd
SENRI LTD
Computers + 1 more
Description
SENRI Ltd. (Africa Incubator Ltd is hiring Customer Success Associate
Responsibilities
Scope of work
- Support corporate customers to utilize our service
- Lead training with new customers (incl. product setup)
- Check the usage of sales reps to identify who's using / not using
- Communicate with sales reps in case they have any challenges in the usage
- Solve challenges of customer (manager) satisfaction
- Send reports accordingly
- Other administrations
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