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Pigeon Baby Lab Kenya Ltd
Customer Support & Operations Assistant
Nairobi
• Kenya
Profession
Accounting, finance, banking, insurance,Administrative, clerical,Agriculture, fishing, forestry, wildlife,Business, strategic management,Construction,Customer support, client care,Design, arts,Electrical engineering,Energy, power,Engineering, architecture,Entertainment,Food, nutrition,General management, leadership,Government, community development, public services,Human resources,Information technology, software development, data,Installation, maintenance, repair,Legal,Manufacturing, operations, quality,Mechanical engineering,Media, communications, languages,Medical, health,Project, program management,Research, academy,Restaurant, hospitality, travel,Sales, marketing, promotion,Security,Skilled, manual labor,Sports, beauty, wellbeing,Teaching, training,Telecommunications,Transportation, logistics, driving,
Industry (Customer support, client care)
Agriculture, fishing, forestry,Banking, microfinance, insurance,Computers, software development and services,Education, academic,Electronics,Energy, utilities, environment,Engineering, architecture,Finance & FinTech,Fitness, well-being and lifestyle,Health care, medical,Human resources, talent development, recruiting,Manufacturing,Non-profit, social work,Outsourcing, leasing,Real estate,Restaurant, hospitality, travel,Telecommunications,Transportation, logistics, storage,
Seniority (Customer support, client care)
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Influx. Inc
Computers + 1 more
Description
We’re looking for detail-oriented and thoughtful people to join our team. You’ll be tasked with answering customer questions through calls and need to be able to think on your own, communicate clearly and effectively, and empathize with customers who are struggling to solve a problem.
Requirements:
- Excellent written and verbal in English (for English speaking agents) and/or Spanish (if you're applying for Spanish Bilingual).
- Strong problem-solving skills.
- Sense of humour.
Responsibilities
- Diagnose and solve problems.
- Communicate effectively via chats, calls and video calls with our customers.
- Coordinate effectively with peers and your manager.
- Contribute to a high-performance and friendly workplace culture
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