Home JobsLearnForumFor employers
LoginJoin now
LoginJoin now

Customer support, client care Jobs in Kenya

3 jobs found

Oasis Outsourcing

Homecare Scheduler (LCL)

Nairobi

• Kenya

Valley Hospital

Customer Relations Officer (Locum)

Nakuru

• Kenya

Oasis Outsourcing

SCHEDULER

Nairobi

• Kenya

Cigna

Customer Service Representative - Portuguese

Nairobi

• Kenya

Closed for applications
Cigna

Customer Service Supervisor (GHB EU) - Nairobi

Nairobi

• Kenya

Closed for applications
Pharmaplus Pharmacy

CRM & Retention Lead

Nairobi

• Kenya

Closed for applications
Equity Afia

Customer Experience Officer

Machakos

• Kenya

Closed for applications

Get personalised job alerts directly to your inbox!

Pigeon Baby Lab Kenya Ltd

Customer Support & Operations Assistant

Nairobi

• Kenya

Closed for applications

Country / Region

AfricaNigeriaUganda

Seniority (Customer support, client care, Health care, medical)

Entry and Basic-level,Mid-level,

© Fuzu Ltd

Oasis Outsourcing

Health care + 1 more

Homecare Scheduler (LCL)

Nairobi • Kenya
Job details

Salary

Description

SCHEDULER

Salary: 80,000KES

Schedule: It is not yet defined, availability is required to add it, 5 working days 2 days off.


Job description:

We are seeking a reliable and detail-oriented On‑Call Scheduler with at least one year of experience in the home care industry.

This role plays a critical part in ensuring the successful delivery of services for the organization by coordinating care coverage and maintaining clear communication with both caregivers and patients.

The On‑Call Scheduler will interact regularly with caregivers and patients, primarily in the state of New York, to manage last-minute scheduling needs, call-outs, and unresolved cases from the week.



Skills:


-English C1

-Minimum of 1 year of experience in the home care industry (required)




Responsibilities

Responsibilities:

-Handle call-outs and urgent scheduling needs during weekends and on an on-call basis.
-Manage and resolve pending cases that may have remained open since the week.
-Communicate effectively with caregivers to ensure service coverage and compliance.
-Interact with patients and families to confirm schedules and address concerns.
-Coordinate replacements and modifications to schedules as needed. Ensure continuity and quality of care in alignment with Company service standards.
-Accurately document schedule changes and communications in internal systems.

-Collaborate with internal teams to escalate and resolve complex cases when necessary.*SCHEDULER*



Tags
Customer support, client careHealth care, medicalEntry and Basic-levelKenya

Start hiring with Fuzu

Recruit better talent faster - on your own or with our support.

Explore recruitment platform

Job search tips from Fuzu

Selected articles on cover letters, CV structure, and interview preparation.