Pharmaplus Pharmacy

Health care + 1 more

CRM & Retention Lead

Job details

Contract Type

Description

Role Summary:

  • Owns customer retention and lifecycle marketing.

KPIs:

  • Repeat purchase rate
  • Customer Lifetime Value (LTV)
  • Retention rates
  • Revenue from CRM channels Churn rate

Method of Application

Send your CV, cover letter, portfolio and academic certificates in one PDF file with Subject Line: Job title - Name


Responsibilities
  • Manage email, SMS, WhatsApp
  • Develop CRM strategies campaigns
  • Build loyalty programs
  • Segment customer base
  • Optimize lifecycle marketing


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