Job specification

For appointment to this grade, a person must possess the following qualifications:

• Kenya Certificate of Secondary Examination mean Grade C (plain) or its equivalent; with passes in Mathematics/ English or its approved equivalent;
  
• A Diploma in any of the following disciplines: - Information Technology, Computer Science, Software Engineering, Computer Engineering or any other relevant and equivalent qualification from a recognized Institution.
  
• Three (3) years working experience in a relevant field.
  
• Practical certification or demonstrable experience in IP Surveillance (e.g., Hikvision, Dahua, or Milestone) and Electronic Security Systems.
  
• Proficient in Operating Systems (Windows 10/11, Linux) and common productivity suites (Office 365/Google Workspace).
  
• Ability to perform basic soldering and component-level electronics repair is highly desirable.
  
• Fulfil the requirements of Chapter 6 of the Constitution.
  

Method of Application

• Repair and maintenance of computer hardware, software, networking devices, electronic equipment, printers, monitors, un- interruptible power supplies (UPS) and other ICT equipment;
  
• preparation and monitoring of maintenance procedures; installation, upgrading and maintenance of computer software and hardware; assisting end-users and students in the departments and computer labs;
  
• Obtaining and setting of computer software for ICT training labs;
  
• Guiding students on practical attachments
  
• Perform diagnostic repairs and preventative maintenance on high-volume printers, desktop computers, and laboratory equipment.
  
• Assist in the installation, configuration, and maintenance of IP-based CCTV systems and biometric access control.
  
• Assist in the termination and testing of structured cabling (Fiber/Ethernet).
  
• Provide dedicated technical support to faculty and students, ensuring minimal disruption to the learning process
  
• Manage the Video Management System (VMS) and Network Video Recorders (NVRs), ensuring consistent recording, storage optimization, and remote viewing availability.
  
• Perform regular firmware updates and physical cleaning of outdoor/indoor camera lenses and biometric sensors to ensure high-quality security feeds.
  
• Implement and use Remote Helpdesk Tools to provide swift software troubleshooting for staff offices across various campus locations.
  
• Maintain an accurate inventory of all ICT assets and track the lifecycle of consumables like printer toners and UPS batteries to prevent downtime.