Department: Presales & Solutions Engineering

Reports To: Presales Manager / Senior Presales Engineer

Location: Kenya & Sub Sahara Africa

Role Purpose: To support the design, documentation, and client engagement for ELV/ICT systems including Audio Visual (AV), Background Music (BGM), and Fire & Emergency Evacuation Systems. This role assists in ensuring that Bakyson’s solutions are technically sound, commercially viable, and aligned with client requirements and industry standards.

1. Solution Support & Design
   

• Assist in the preparation of technical designs, BOQs, schematics, and system diagrams for AV, BGM, and Fire & Evac systems.
  

• Review project drawings, specifications, and RFPs to support senior engineers in developing technical solutions.
  

• Ensure basic compliance with relevant codes and standards.
  

2. Presales Proposal Assistance
   

• Support the preparation of client-ready technical proposals, pricing sheets, and compliance matrices.
  

• Assist in responding to RFPs/RFIs with accurate technical information.
  

• Participate in presales presentations and follow up on client technical queries under supervision.
  

3. Client & Project Engagement
   

• Attend client briefings and technical sessions to understand project requirements.
  

• Assist in preparing documentation for the handover to implementation teams.
  

4. Internal Collaboration & Learning
   

• Work closely with senior presales engineers to build technical skills and product knowledge.
  

• Maintain internal documentation to support project quality standards.
  

• Collaborate with Sales, Procurement, and Projects teams as needed.
  

5. Vendor & Technology Familiarization
   

• Stay updated on relevant technologies and products from key vendors.
  

• Participate in trainings and pursue certifications under guidance of senior engineers.
  

Key Deliverables:

• Accurate and clear technical documentation and BOQs.
  

• Support for high-quality client proposals and RFP/RFI responses.
  

• Weekly updates on assigned presales activities.
  

Qualifications & Experience:

• Diploma in Electrical/Electronic Engineering, Telecommunications, or related field.
  

• Minimum 3 years relevant experience in ELV/ICT systems, preferably supporting presales or design work.
  

• Familiarity with at least 2 of the following: AV, BGM, Fire & Evac.
  

• Exposure to brands like Cisco, Avaya, Hikvision, Axis, Bosch, Honeywell, TOA, Extron, Crestron is desirable.
  

• Basic proficiency in AutoCAD, Visio, and MS Office.
  

Key Skills & Competencies:

• Technical aptitude and willingness to learn system-level design.
  

• Good written and verbal communication.
  

• Attention to detail and documentation quality.
  

• Ability to prioritize tasks and meet deadlines.
  

• Team player with a collaborative mindset.