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Senior Operations Specialist

Closing: May 27, 2024

2 days remaining

Published: May 13, 2024 (12 days ago)

Job Requirements

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Work experience:

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Job Summary

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About you:
  • You have 3+ years experience in operations, analytics, or a similar field
  • Experience in team management and project management will be added advantage
  • You are a strong collaborator with excellent communication skills (both verbal and written) in English & Swahili
  • You are highly analytical and have a data-driven mindset with excellent Excel skills
  • You are a hustler, not stopping after several obstacles a day
  • You are passionate about new technologies and ride-hailing
  • You have a strong motivation to solve problems creatively and efficiently
  • You thrive in a fast-paced environment
  • You are detail-oriented and organised
  • You are customer-oriented and will strive to strengthen your driver value proposition to ensure supply growth


Responsibilities
About you:
  • You have 3+ years experience in operations, analytics, or a similar field
  • Experience in team management and project management will be added advantage
  • You are a strong collaborator with excellent communication skills (both verbal and written) in English & Swahili
  • You are highly analytical and have a data-driven mindset with excellent Excel skills
  • You are a hustler, not stopping after several obstacles a day
  • You are passionate about new technologies and ride-hailing
  • You have a strong motivation to solve problems creatively and efficiently
  • You thrive in a fast-paced environment
  • You are detail-oriented and organised
  • You are customer-oriented and will strive to strengthen your driver value proposition to ensure supply growth


  • Creating and optimising processes – efficiency is our priority; you will help us find the most efficient way to run operations.
  • Analysing data – you will monitor our supply performance, quality and city operations metrics to ensure solid supply coverage and utilisation.
  • Collaborating with local operations and other local/HQ teams to streamline relevant processes and suggest improvements.
  • Hands-on supply management in Kenya- working autonomously and taking initiatives through the stages of driver acquisition, conversion and retention.
  • Develop and execute strategies/initiatives to increase our operational efficiency and solve relevant operational challenges.


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