More than 100,000 people have found their dream job through Fuzu.

CLOSED FOR APPLICATIONS

Supervisor – Retail Retention & Operations

Closing: Jun 12, 2024

This position has expired

Published: Jun 5, 2024 (15 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

Sign up to view job details.

Reporting to the Underwriting Manager, Health, this role serves to provide clinical support aimed at maintaining a profitable and efficient retail health insurance portfolio.

Qualifications

  • University degree in an insurance, finance or health related field.
  • Have a valid membership of the relevant professional entity eg Nursing council.
  • At least 3 years’ experience in retail underwriting.
  • Have clinical background – Nursing/Clinical Officer
  • Experience in leading a team.
  • Professional qualification in insurance or significant progress in attaining an insurance qualification.


Responsibilities
Reporting to the Underwriting Manager, Health, this role serves to provide clinical support aimed at maintaining a profitable and efficient retail health insurance portfolio.

Qualifications

  • University degree in an insurance, finance or health related field.
  • Have a valid membership of the relevant professional entity eg Nursing council.
  • At least 3 years’ experience in retail underwriting.
  • Have clinical background – Nursing/Clinical Officer
  • Experience in leading a team.
  • Professional qualification in insurance or significant progress in attaining an insurance qualification.


  • Continuously reinforcing and implementing experience-based underwriting discipline.
  • Providing flexibility in offering tailor-made retail client solutions, with adequate pricing controls in place.
  • Providing technical support to the retention and business development teams in pricing discussions and ensuring accurate quoting for SME schemes and retail policies.
  • Reviewing performance by product on a quarterly basis to monitor trends.
  • Ensuring that policy wordings remain full-proof, clear and free of subjectivity.
  • Evaluating the quality of existing data sources to ensure accuracy, completeness, and consistency.
  • Continuously researching on health trends that the business should look out for when accepting new policies.
  • Recommending product adjustments necessary to match the changing clinical needs of the retail and SME clients to ensure that products remain competitive.
  • Implementing feedback loops to continuously improve the efficiency of the enrolment and renewal process.
  • Leveraging statistical analysis to identify patterns and trends within the data to provide insight to support decision making at various levels within the business.
  • Performing scenario analysis to assess the impact of different factors on underwriting and claims decision-making.
  • Proposing enhancements to the insurance products and services to improve the overall customer experience.
  • Carrying out intermediary and scheme-based monthly reporting to flag the poorly performing entities and propose remedial actions for them.
  • Conducting research and supporting development of business cases for new and revamped products from a clinical perspective.
  • Recommend health interventions to the insured members based on observed claiming trends.
  • Ensure that products remain up to date with clinical best-practice global health insurance trends.
  • Training staff and supporting launch to market of new and revamped products.
  • Providing clinical support to potential strategic business partnerships.


Applications submitted via Fuzu have 32% higher chance of getting shortlisted.

Don’t miss your chance to work at Old Mutual. Enter your email to start your application now