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Waiter

Closing: Apr 16, 2024

This position has expired

Published: Apr 2, 2024 (17 days ago)

Job Requirements

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Job Summary

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  • You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.

What is in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide for you and your family
  • Learning programs through our Academies designed to sharpen your skills
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
  • Career development opportunities with national and international promotion opportunities. The sky is your limit

Qualifications

Your experience and skills include:

  • Minimum 1 year experience in Food and Beverage preferably at a luxury property
  • An operational knowledge and proficiency in Point of Sale System an asset 
  • Excellent written/verbal communication and interpersonal skills  
  • Strong guest service orientation 
  • Able to balance a variety of conflicting priorities while providing guest service
  • Strong interpersonal and problem solving abilities.
  • Ability to work well under pressure in a fast-paced environment.
  • Ability to work cohesively and collaboratively as part of a team.


Responsibilities
  • You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.

What is in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide for you and your family
  • Learning programs through our Academies designed to sharpen your skills
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
  • Career development opportunities with national and international promotion opportunities. The sky is your limit

Qualifications

Your experience and skills include:

  • Minimum 1 year experience in Food and Beverage preferably at a luxury property
  • An operational knowledge and proficiency in Point of Sale System an asset 
  • Excellent written/verbal communication and interpersonal skills  
  • Strong guest service orientation 
  • Able to balance a variety of conflicting priorities while providing guest service
  • Strong interpersonal and problem solving abilities.
  • Ability to work well under pressure in a fast-paced environment.
  • Ability to work cohesively and collaboratively as part of a team.


  • Assist guests regarding menu items in an informative and helpful way.
  • Have full knowledge of beverage lists and promotions, menu items and preparation methods.Speaks passionately and informatively about the offerings.
  • Follow all safety and sanitation policies when handling food and beverage.
  • Sets up and tear down service stations.  
  • Taking table orders for all food and beverage from the guests and serve in a professional and positive manner. 
  • Provides service within Fairmont and Hotel Standards 
  • Fosters a welcoming culture. 
  • Crisp, Efficient Food and beverage service with excellent rapport building – provides an experience, not just a meal. 
  • Cash Handling 
  • Tailors Service flow to the diner’s needs 
  • Review daily reports, arrival, VIP, group following up on action items. 
  • Aware of all business within hotel on a daily basis and able to guide guests accordingly. 
  • Work behind the bar as bar server on occasions, and to supervise the smooth running of the outlet. 
  • Attend to all guest requests, being constantly aware of anticipating guests needs. 
  • Ensure smooth running of each table. 
  • Help to ensure the smooth running of all guests requirements and needs on each table. 
  • Clear away any used crockery, cutlery etc. 
  • On occasions, be allocated to the buffets to check for replenishment, cleanliness and respond to guest requests.


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