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Customer Service Assistant Jobs in Nigeria

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First Bank of Nigeria Limited

Relationship Manager - Commercial Banking - Lagos

Lagos, Nigeria

3 days remaining

First Bank of Nigeria Limited

Relationship Manager - Commercial Banking - Ado Ekiti

Lagos, Nigeria

3 days remaining

First Bank of Nigeria Limited

Relationship Manager - Commercial Banking North - Katsina

Katsina, Nigeria

3 days remaining

First Bank of Nigeria Limited

Relationship Manager - Commercial Banking - Aba

Aba, Nigeria

3 days remaining

First Bank of Nigeria Limited

Relationship Manager - Commercial Banking - Anambra

Lagos, Nigeria

3 days remaining

First Bank of Nigeria Limited

Relationship Manager - Commercial Banking North - Kano

Kano, Nigeria

3 days remaining

First Bank of Nigeria Limited

Relationship Manager - Commercial Banking - Abeokuta

Lagos, Nigeria

3 days remaining

First Bank of Nigeria Limited

Relationship Manager - Commercial Banking - Rivers

Lagos, Nigeria

3 days remaining

First Bank of Nigeria Limited

Relationship Manager - Commercial Banking - Imo

Lagos, Nigeria

3 days remaining

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First Bank of Nigeria Limited

Relationship Manager - Commercial Banking - Delta

Lagos, Nigeria

3 days remaining

Country / Region

Africa
Kenya
Uganda

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Relationship Manager - Commercial Banking - Lagos

Closing: Apr 22, 2024

3 days remaining

Published: Apr 18, 2024 (2 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Educational Qualifications
  • Minimum Education: First Degree or its equivalent in any discipline preferably business-related.
  • Higher Degrees and relevant Professional Certificate will be an added advantage.

Experience:

  • Minimum experience – 3 years relevant banking (marketing and credit) experience

Knowledge:

  • Good Knowledge of the business environment
  • Credit/Risk Management
  • Banking structure, policies, and procedures
  • Customer Service
  • Strategic Business Planning

Skills / Competencies:

  • Negotiation skills
  • Strong networking and relationship
  • Management skills
  • Reasoning and analytical skills
  • Deal structuring skills
  • Strong credit and marketing skills
  • Excellent people management skills
  • IT and Computer appreciation
  • Communications skills (written and oral)
  • Portfolio Management
  • Credit Assessment and Structuring
  • Marketing/ Sales
  • Business/ Product Development
  • Customer Relationship Management
  • Budget Planning & Control
  • Financial Analysis Business
  • Operational Strategy.
Responsibilities
Educational Qualifications
  • Minimum Education: First Degree or its equivalent in any discipline preferably business-related.
  • Higher Degrees and relevant Professional Certificate will be an added advantage.

Experience:

  • Minimum experience – 3 years relevant banking (marketing and credit) experience

Knowledge:

  • Good Knowledge of the business environment
  • Credit/Risk Management
  • Banking structure, policies, and procedures
  • Customer Service
  • Strategic Business Planning

Skills / Competencies:

  • Negotiation skills
  • Strong networking and relationship
  • Management skills
  • Reasoning and analytical skills
  • Deal structuring skills
  • Strong credit and marketing skills
  • Excellent people management skills
  • IT and Computer appreciation
  • Communications skills (written and oral)
  • Portfolio Management
  • Credit Assessment and Structuring
  • Marketing/ Sales
  • Business/ Product Development
  • Customer Relationship Management
  • Budget Planning & Control
  • Financial Analysis Business
  • Operational Strategy.
  • Book quality assets and ensure effective portfolio monitoring for early detection of defaults.
  • Work closely with the Business Manager in the execution of the team’s functions and activities.
  • Champion the drive for deposit mobilization and trade transaction
  • Provide the best customer service available in the industry.
  • Develop and maintain relationship with clients by providing professional and specialized financial solutions in all areas.
  • Assist in Transaction Memos and provide relationship background and financial information support, as necessary.
  • Provide support in the structuring of credits in line with business potentials.
  • Manage and deepen relationships with existing and prospective customers.
  • Win new accounts and resuscitate dormant relationships.
  • Market the bank’s products to meet customer needs.
  • Initiate development of products required to meet customer needs.

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