Qualifications

• Around 2 years of experience working with LMS and LXP as a moderator or business administrator, preferably Cornerstone OnDemand.
  
• 1 or more years of experience working with Power Automate, PowerApps, SharePoint, Copilot Studio.
  
• Strong ability to analyze large amounts of data and present insights to stakeholders.
  
• Advanced Excel skills.
  
• Skills in using HTML and CSS to design and style dynamic web elements, such as automated email notifications and digital certificate templates.
  
• Fluency in prompt engineering, including designing high-performance system prompts, few-shot learning, and working chain-of-thought techniques to ensure high-quality model outputs.
  
• Experience in AI-augmented troubleshooting, leveraging large language models to diagnose system issues and design automated solutions or process improvements.
  
• Understanding of customer-centric design and ability to identify customer needs as per design thinking methodology.
  
• Excellent command of the English language; English will be the main language of communication.
  

• Manage online content libraries and LMS features facilitating a smooth and intuitive user experience.
  
• Leverage and even develop tools that will help our learners drive their own development utilizing a variety of available apps, coding languages and software (PowerApps, PowerAutomate, Copilot Studio, etc.).
  
• Stay aware of the latest trends on the market implementing selected ones within Coca-Cola HBC.
  
• Ensure high quality and efficient delivery of end products.
  
• Report on the usage and behaviors of our learners making sure we are doing our best to serve our learners.
  
• Place emphasis on continuous improvement and exploit every opportunity to learn through searching on the internet and exchange of knowledge with colleagues. Avoid relying only on formal learning settings.