Requirements

• First degree in related discipline
  
• First degree in Information Technology or any related discipline
  
• Fluent in English
  
• ITILv3 Certificate (Service Management)
  
• Comptia A+
  
• Microsoft 365 certified: Modern Desktop Administrator Associate
  

• Minimum 3 years IT Service Support and Delivery Experience
  
• Minimum 2 years in a supervisory role
  
• Experience working in a medium to large organization
  

• Manage end user devices in a cost-effective technology
  
• Modernize and digitize meeting rooms and boardrooms.
  
• Manage E5 license in Microsoft suite
  
• Ensure tools and applications provide seamless operational efficiency for staff
  
• Deep dive into insights on devices capabilities
  
• Assist seamless onboarding for device allocation to new hires
  
• Drive tool optimization for the business for effective cost maximization
  
• Work with End user support team to provide guidance
  
• Support company wide organization for seamless streaming
  
• Drive ultra-modern webinar to seamless streaming and employee digital experience
  
• Ensure proper record of device purchase and replacement to ensure business continuity
  
• Manage disposal of end of life and support devices from IT standpoint
  
• Ensure device inventory is accurate and topnotch
  
• Recommend device specification to enhance better performance