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KCB Group, Tropical Bank Limited (Uganda), Uganda Technology & Management University , UNDP, UnifiProfession (Entry and Basic-level)
Industry (Business, strategic management, Entry and Basic-level)
Seniority (Business, strategic management)
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Finance & FinTech
Description
Unifi is looking for loan consultants that will be the face of Unifi that will be responsible for the provision of loans to customers.
Responsibilities
Receive, assist, and direct clients in a courteous, efficient, and welcoming manner projecting a positive, friendly, and professional image.
Enter all new client’s details into the client registration system either manually or electronically.
Checking documents and informing applicants of additional requirements and documents.
Ensure all loans are properly documented with accurate and complete information.
Maintaining client’s right to privacy and confidentiality throughout the loan process.
Attending all customer inquiries/questions by delivering first-class customer service.
Ensure full compliance with the Unifi credit policy.
Ensure proper cash management.
Ensure that clients have the right information regarding the products, promotions, and other value-added services.
Assist the branch in achieving set KPIs and operational goals
Actively participate in all brand awareness and marketing activities
Maintain thriving relationships with customers and stakeholders
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