Mid-level Business, strategic management jobs in Wakiso, Uganda

11 jobs found

Unifi

Branch Manager

Kampala

Uganda

Uganda Breweries Limited

Asset Care Manager

Kampala

Uganda

Airtel Uganda

Regional Business Manager

Kampala

Uganda

Yalelo Uganda

Shop Assistant

Kampala

Uganda

UNICEF

SBC U-Report Consultant – Peer to Peer HPV Vaccine Demand Generation (Nationals Only)

Kampala

Uganda

MTN Group

Coordinator - Field Activations

Kampala

Uganda

MTN Group

Administrator - Seller Acquisition

Kampala

Uganda

MTN Group

Team leader - Merchant Management

Kampala

Uganda

NCBA

Portfolio Analyst

Kampala

Uganda

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Airtel Uganda

Relationship Manager

Kampala

Uganda

Unifi

Finance & FinTech

Branch Manager

Job details

Contract Type

Description
The Role
  • We are looking for a candidate that will ensure the smooth running of branch-based lending operations and will include training and monitoring of customer facing branch staff.

  • The ideal candidate must combine a variety of skills applicable to the industry, including customer service, problem solving, leadership and people management skills.


Responsibilities
  • Operations
  • Ensure high levels of customer service and sales
  • Ensure full compliance with all regulations and the Unifi credit policy
  • Lead a productive environment that fosters team building, hard work and diligence.
  • Handle the cases of customer complaints, which have been escalated from the loan consultants.
  • Submit timely monthly reports to the main branch and give updates of the business status.
  • Proactively identify areas of improvement and propose corrective actions
  • Leverage growth opportunities and ensure that branch level KPIs and targets are achieved
  • Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs of customers.
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