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Seniority (Business, strategic management, Telecommunications)
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Airtel Uganda
Telecommunications
Description
Qualifications
- Bachelor's degree in business, sales, or equivalent training in business or sales management.
- Sales experience of 3 -5 years in telecommunication or FMCG.
- Strong understanding of telecommunications products and services, particularly data solutions, internet, and enterprise services.
- Excellent negotiation, communication, and presentation skills, with the ability to influence decision-makers.
- Proficiency in using CRM tools for account management and reporting.
- Analytical mindset with the ability to identify market trends and customer needs.
- High level of self-motivation, organization, and time management skills.
Responsibilities
- Develop and maintain strong, long-term relationships with corporate clients, serving as their primary point of contact.
- Conduct regular client meetings to understand business needs, gather feedback, and identify opportunities for service improvement.
- Ensure high levels of client satisfaction by addressing queries, concerns, and service issues promptly.
- Achieve monthly, quarterly, and annual sales targets through the acquisition of new clients and the retention and expansion of existing accounts.
- Identify and pursue upselling and cross-selling opportunities for Airtel Business products and services, including data solutions, internet services, managed services, and IT solutions.
- Prepare and present tailored product proposals, quotations, and presentations to clients based on their unique business requirements.
- Conduct market research to understand industry trends, customer needs, and competitive landscape.
- Develop and implement account strategies in line with Airtel Business’s Go-To-Market (GTM) plan to maximize revenue potential.
- Work closely with the marketing and product teams to develop campaigns and initiatives targeting the corporate segment.
- Maintain an accurate and updated sales pipeline using CRM tools, tracking client interactions, opportunities, and progress.
- Prepare and submit regular sales reports, including forecasted sales, market insights, and key account updates.
- Participate in sales meetings, providing insights into account performance and sharing best practices with the broader sales team.
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