FINCA Uganda
Remote Sales Supervisor
Kampala
• Uganda
Closed for applications
Bureau Veritas
Mechanical Engineer
Kampala
• Uganda
Closed for applications
Danish Refugee Council
Protection Assistants-Prevention & Capacity Building-CP
Yumbe
• Uganda
Closed for applications
Danish Refugee Council
Protection Assistants-Prevention & Capacity Building-GBV
Yumbe
• Uganda
Closed for applications
Bureau Veritas
Local Content & Compliance Coordinator
Kampala
• Uganda
Closed for applications
Absa Group Ltd
Card Product Manager
Kampala
• Uganda
Closed for applications
Hariss International
Ops & Infrastructure Lead
Kampala
• Uganda
Closed for applications
Hariss International
IT Cybersecurity Lead
Kampala
• Uganda
Closed for applications
ZOA-Uganda
Project Officer, Education
Arua
• Uganda
Closed for applications
Get personalised job alerts directly to your inbox!
Mogo Uganda
Field Agent
Kampala
• Uganda
Closed for applications
Top cities with open vacancies
Jobs in Kampala, Jobs in Mukono, Jobs in Buliisa, Jobs in Moroto, Jobs in Gulu, Jobs in Yumbe, Jobs in Arua, Jobs in Kotido, Jobs in Jinja, Jobs in Mbarara, Jobs in Amudat, Jobs in Abim, Jobs in Nakapiripirit, Jobs in Napak, Jobs in Mbale, Jobs in Buikwe, Jobs in Adjumani, Jobs in Masaka, Jobs in Entebbe, Jobs in MayugeCompanies hiring now
Continental ContainerTerminal, Danish Refugee Council, McDermott, MTN Group, World VisionProfession (Mid-level)
Accounting, finance, banking, insurance,Administrative, clerical,Agriculture, fishing, forestry, wildlife,Business, strategic management,Customer support, client care,Design, arts,Electrical engineering,Engineering, architecture,Food, nutrition,General management, leadership,Government, community development, public services,Human resources,Information technology, software development, data,Installation, maintenance, repair,Legal,Manufacturing, operations, quality,Mechanical engineering,Media, communications, languages,Medical, health,Project, program management,Research, academy,Restaurant, hospitality, travel,Sales, marketing, promotion,Security,Teaching, training,Telecommunications,Transportation, logistics, driving,
Industry (Mid-level)
Aeronautics,Agriculture, fishing, forestry,Banking, microfinance, insurance,Communications, media, radio, tv,Construction, renovation, maintenance,Data/Research,Education, academic,Energy, utilities, environment,Finance & FinTech,Financial Services,Governmental,Health care, medical,Legal, accounting,Manufacturing,Marketing, advertising,Non-profit, social work,Real estate,Restaurant, hospitality, travel,Retail, wholesale, FMCG,Telecommunications,Transportation, logistics, storage,
© Fuzu Ltd
FINCA Uganda
Banking + 2 more
Description
The Remote Sales Officer (RSO) is responsible for driving loan disbursements through structured, proactive, phone-based engagement with pre-approved and repeat customers. He/She will be responsible for managing the full remote sales cycle, from initial outbound contact to loan disbursement or formal closure of the offer.
- Diploma or Bachelor’s degree in any Business-related field from a recognized institution.
- Experience in credit sales and customer service is an added advantage.
- Prior contact centre experience is not mandatory but will be considered an added advantage.
- Fluency in any two local languages is required
Responsibilities
- Conducting proactive outbound calls to pre-approved and eligible repeat customers based on centrally provided target lists
- Managing the full remote sales cycle from first contact to loan disbursement or closure of the offer
- Clearly explaining loan offers, eligibility criteria, pricing, repayment terms, and conditions, ensuring that customers fully understand and make informed decisions.
- Supporting customers through the remote loan application process and guide them in the next steps and conducting systematic follow-ups.
- Conducting loan application check list reviews to confirm completeness of documentation, accuracy and validity of the personal Know Your-Customer (KYC) information compliance with eligibility requirements and FINCA Uganda credit exclusion policies, and the accuracy of personal, business, and financial details.
- Conducting credit analysis on loan applications based on the financial information of loan applicants with FINCA Score 1 and Score 2
- Ensuring that all approved loans are appropriate in respect to the loan structuring terms and conditions.
- Performing structured follow-ups to maximize conversion and ensure timely disbursement
- Ensuring compliance with standardized scripts, policies and regulatory requirements
- Maintaining accurate and timely documentation of all customer interactions in the system
- Escalating complex cases, exceptions, or complaints to the supervisor when required
- Preparing and contributing to reports related to Remote Sales performance and activities
Start hiring with Fuzu
Recruit better talent faster - on your own or with our support.
Explore recruitment platformJob search tips from Fuzu
Selected articles on cover letters, CV structure, and interview preparation.