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Closing: Aug 29, 2022

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Published: Aug 1, 2022 (12 days ago)

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Job Summary

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As Head of Sales, you will lead M-KOPA's Uganda’s sales team, strategy and execution. You will develop annual and quarterly sales planning, build and lead a high performing operational and sales team, grow M-KOPA's sales channels and be responsible for overall sales targets.


Responsibilities
As Head of Sales, you will lead M-KOPA's Uganda’s sales team, strategy and execution. You will develop annual and quarterly sales planning, build and lead a high performing operational and sales team, grow M-KOPA's sales channels and be responsible for overall sales targets.


RESPONSIBILITIES

  • Lead M-KOPA’s strategic planning for sales operations and distribution including

  • Driving M-KOPA’s sales strategy and direction in Uganda

  • Leading sales forecasts, demand planning and revenue across all channels

  • Defining operational plans for sales team and ensuring for continuous improvement.

  • Securing the budgeting process tied to overall P&L targets.

  • Lead M-KOPA’s sales channel and retail management including.

  • Leading sales development performance and intervention across all channels.

  • Growing retail partnerships distribution and increasing sales share of existing channels.

  • Strengthening key account relationships at the management level with M-KOPA partners

  • Tracking and analyzing sell-out across all channels in collaboration with M-KOPA’s business intelligence and data teams.

  • Lead M-KOPA’s sales force management including;

  • Managing M-KOPA’s direct field force and promoters in indirect channels including recruitment, training, coaching performance management and budgeting.

  • Overseeing and monitoring performance of M-KOPA field sales managers.

  • Defining KPI’s across sales teams, developing operational reporting and supporting target achievement.

  • Structuring and implementing incentive and commission programs for agents and sales teams tied to key business objectives.

  • Ensuring all sales agents and managers are fully trained on M-KOPA sales methods and processes for customer onboarding and escalation.

  • Lead M-KOPA’s go to work planning for sales including;

  • Executing route to market plans for all products across all sales channels and marketing segment.

  • Ensuring bran visibility across all channels, managing and overseeing promotional activities.

  • Responsible for executing merchandising, branding and sales assets working in collaborating with M-KOPA’s marketing teams.

  • Identifying trends in the market to assist and enhance marketing executions.

  • Drive M-KOPA’s customer growth and retention including;

  • Defining and monitoring business milestones and activations plans based on agreed annual and quartely targets.

  • Aligning sales goals and processes to ensure strong customer credit performance repayment

  • EXPERIENCE, SKILLS & COMPETENCIES

  • Passionate about our mission of upgrading lives and making products more affordable and accessible.

  • Eight (8+) years of experience in sales, preferably working in electronic device sales, FMCG or financial services, with the capability for strategic decision making and demonstrated business.

  • Inspiring teams to get the out of them and enjoy delighting customers with excellency in service delivery and execution

  • Proven ability to build and manage a network of field teams and regional representative and support functions in a comparable industry

  • Visible, proactive and personally involved leader with excellent organizational, influencing and cross-cultural communication skills both verbal and written

  • Highly motivated and have a strong sense of ownership

  • High integrity and openness combined with a commitment to good governance


M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.


M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’ or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.


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