HF Group
Manager Financial Crime
Nairobi
• Kenya
Closed for applications
Stanbic Bank
Officer, Domestic Payments
Kampala
• Uganda
Closed for applications
Stanbic Bank
Officer, Digital Reconciliations
Kampala
• Uganda
Closed for applications
Old Mutual
Internal Loss Adjuster - GI Claims
Nairobi
• Kenya
Closed for applications
Get personalised job alerts directly to your inbox!
HF Group
Collections Officer, Credit Cards
Nairobi
• Kenya
Closed for applications
Profession (Banking, microfinance, insurance, Mid-level)
Industry (Accounting, finance, banking, insurance, Mid-level)
Seniority (Accounting, finance, banking, insurance, Banking, microfinance, insurance)
© Fuzu Ltd
HF Group
Banking + 2 more
Description
Minimum Qualifications, Knowledge and Experience
- Bachelor's degree in finance/accounting, Economics, Actuarial Science, Criminology, Computer science or relevant degree.
- Professional qualifications in the fields of Risk Management, and Compliance
- Minimum 6 years Banking work experience with at least 2 in fraud risk management related role.
- Proven experience in managing and leading a team
- Hands-on experience conducting complex investigations into fraud, including forensic accounting, interviewing suspects and witnesses, and collecting evidence
- Experience in handling card fraud monitoring
- Experience in Visa risk manager fraud system
- Deep knowledge in credit card fraud rules and charge
Responsibilities
- Develop and implement of a proactive Fraud Risk Management Program using data extraction, data analytics and management reporting.
- Leading a team in reviewing various customer transactions and activities to flag or identify suspicious activity.
- Actions all card fraud alerts in the powercard card management system.
- Caution cards on powercard stop list
- Update travel advisory for customers when informed
- Undertake investigations of debit and credit card disputes
- Review current card fraud rules to ensure are working effectively in line with the risk management framework.
- Handle chargeback fraud.
- Create card fraud rules as per transaction monitoring standards
- Contributing to the development and implementation of Fraud Risk processes, tools, policies, standards, and procedures.
- Lead, mentor, and manage a team of fraud analysts
- Complete daily review of exception reports with a view to identify suspect activity/transactions and submission of summary finding reports as well as promptly institute control measures.
- Oversees and performs investigations regarding actual and suspected fraud activities, providing oversight and appropriate resolution to the operational and business units.
- Risk assesses the effectiveness of antifraud programs and controls in place.
- Analyse internal and external fraud loss data reporting to monitor risk management activities associated with significant losses.
- Maintains awareness of key process changes, system changes, organization or governance structure, and key outsourcing arrangements/vendor exposure and how they impact fraud risk management.
- Undertake research on fraud patterns by tracking confirmed fraudulent transactions to develop rules to prevent and detect fraud
- Assists management in the development and implementation of the Antifraud control activities both preventive and detective controls.
- Track unresolved items to provide a record of activities and support identification of fraud trends or persistent issues
- Service Level Agreements (SLA) adherence on issues resolution with minimal customer complaints
- Prepares monthly/quarterly management reports of all activities, including averted and sustained losses, and recovered monies.
- Attend and actively participate to scheduled engagement meetings on fraud related matters.
- Attend Kenya Bankers Association Forums and build network with law enforcement, Telecoms and other banks.
Start hiring with Fuzu
Recruit better talent faster - on your own or with our support.
Explore recruitment platformJob search tips from Fuzu
Selected articles on cover letters, CV structure, and interview preparation.