Access Bank
Team Lead, Technical Writing
Lagos
• Nigeria
Equity Bank Kenya
Personal Assistant
Nairobi
• Kenya
Closed for applications
International Finance Corporation
Temporary - Team Assistant
Kampala
• Uganda
Closed for applications
Mogo Kenya Limited
Executive Assistant
Nairobi
• Kenya
Closed for applications
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Mogo Kenya Limited
HQ Administrator
Nairobi
• Kenya
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Access Bank, Equity Bank Kenya , International Finance Corporation, Mogo Kenya LimitedProfession (Banking, microfinance, insurance, Mid-level)
Accounting, finance, banking, insurance,Administrative, clerical,Business, strategic management,Customer support, client care,Engineering, architecture,Human resources,Information technology, software development, data,Legal,Medical, health,Project, program management,Sales, marketing, promotion,Skilled, manual labor,Sports, beauty, wellbeing,Transportation, logistics, driving,
Industry (Administrative, clerical, Mid-level)
Agriculture, fishing, forestry,Automotive,Banking, microfinance, insurance,Consulting, business support, auditing,Education, academic,Energy, utilities, environment,Finance & FinTech,Financial Services,Health care, medical,Human resources, talent development, recruiting,Manufacturing,Non-profit, social work,Outsourcing, leasing,Real estate,Restaurant, hospitality, travel,Transportation, logistics, storage,
Seniority (Administrative, clerical, Banking, microfinance, insurance)
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Access Bank
Banking + 2 more
Description
- Bachelor’s degree in computer science, Information Systems, Engineering, or a related technical field
- 10+ years of experience in technical writing, documentation management, or related IT delivery roles
- Relevant certifications in Technical Writing, Information Design, Business Analysis, IT Service Management, or other related disciplines
- Proven experience supporting large-scale IT projects or digital transformation initiatives
Responsibilities
- Define, own, and continuously enhance the technical documentation framework across IT programs, aligned with SDLC, Agile, and hybrid delivery models.
- Establish and enforce documentation standards, templates, style guides, and version control practices across the Digital Transformation & Projects unit.
- Ensure all project documentation complies with internal governance, audit, and regulatory requirements.
- Collaborate with Program Managers, Business Analysts, Architects, QA, and Developers to translate complex technical and business concepts into clear, structured, and actionable documentation.
- Ensure documentation enables effective project delivery, operational readiness, and seamless handover to IT support teams.
- Support regulatory reviews, audits, and risk assessments by maintaining high-quality documentation, reducing repeat audit findings.
- Act as the single point of accountability for documentation quality across all IT initiatives.
- Coach and mentor technical writers and project team members on documentation standards, best practices, and Agile documentation approaches.
- Maintain a centralized knowledge repository to ensure consistency, reuse, and preservation of institutional knowledge.
- Identify and implement opportunities to improve documentation efficiency through structured authoring, automation, and modern tooling.
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