Business, strategic management Jobs

1 jobs found

Green Africa Airways Limited

Duty Agent

Port Harcourt,

Lagos,

Akure

Nigeria

+ 1 more
Kenya Airways

Lead Travel Advisor

Nairobi

Kenya

Closed for applications

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Kenya Airways

Travel Advisor

Nairobi

Kenya

Closed for applications

Duty Agent

Description
Qualifications
  • Bachelor's degree in any related field
  • Creative and proactive personality with “can do” approach
  • Exceptional Communication and Interpersonal skills
  • Time flexibility and ability to travel
  • High- level numeracy skills
  • Strong ability to pay attention to detail
Responsibilities
  • Answer inquiries regarding Green Africa Products
  • Educate and enlighten customer on the new and existing products of the company
  • Provide customers with travel suggestions and information sources and respond to enquiries
  • Inform customers of essential travel information, such as travel times, operating terminal etc
  • Fully trained on all aspects of Ticketing, fares, passenger services and Customer Relations
  • Responsible for post-departure activities and front-line document
  • Always seek to secure Customer Loyalty by providing exceptional service
  • Resolution of Customer problems and ensuring that customers’ needs are met adequately
  • Book reservations and issue tickets to customers if there is a requirement
  • Plan route and compute ticket cost, using schedules and computer
  • Make ticket booking, quote fare, and send to direct customers by email
  • Prepare and forward daily sales report to the gLead at every close of shift
  • Prepare customer invoices and accept payment

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