Business, strategic management Jobs

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Business Relationship Officer, Payloft

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Director, Specialist Sales, Services Business Development - Loyalty Solutions

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Unified Payment

Head, Value Added Services

Lagos

Nigeria

Closed for applications
Unified Payment

Business Relationship Officer, General Merchandise

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FIDO

Head of Business Development

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PalmPay

Regional Manager Lagos (Buy Now Pay Later.)

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Closed for applications

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PalmPay

Regional Manager Benin City (Buy Now Pay Later.)

Benin City

Nigeria

Closed for applications
Unified Payment

Financial Services

Business Relationship Officer, Value Added Services

Closed for applications
Job details

Contract Type

Description

Requirements:

Bachelor’s degree in Business Administration, Marketing, Economics, Computer Science, or related field.

Experience:

Minimum 5 to 7 years of experience inVAS, digital payments, fintech, or telecoms industry, with proven experience managing partnerships or accounts. Post NYSC experience.


Responsibilities

Partner & Relationship Management

  • Develop and maintain strong business relationships with VAS partners, aggregators, and service providers.
  • Act as the primary liaison between the company and VAS partners to ensure effective collaboration and issue resolution.
  • Negotiate partnership terms, pricing, and revenue-sharing agreements in alignment with business goals.
  • Monitor partner performance to ensure adherence to SLAs, regulatory compliance, and service quality standards.

VAS Operations & Performance

  • Oversee daily operations and performance of all VAS offerings, including airtime recharge, data bundles, TV subscriptions, bill payments, gift cards, and other digital services.
  • Track, analyze, and report VAS transaction volumes, revenues, and trends to identify growth opportunities.
  • Coordinate with technology and product teams to ensure smooth service integration, platform stability, and minimal downtime.
  • Implement initiatives to improve service delivery, transaction success rates, and customer satisfaction.

Business Development & Growth

  • Identify and onboard new VAS partners and products that align with the company’s strategic objectives.
  • Support marketing initiatives and promotional campaigns to drive user adoption and engagement with VAS products.
  • Conduct competitive analysis to ensure the company remains innovative and market-leading in VAS offerings.
  • Work closely with finance to ensure timely reconciliation and settlement with partners.

Reporting & Analysis

  • Generate periodic performance reports and dashboards on VAS revenue, partner activity, and market trends.
  • Provide actionable insights and recommendations for optimizing existing partnerships and launching new VAS initiatives.


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