Bachelor's degree in Human Resources, Business Administration, Organizational Development, Information Technology, or a related field.
Minimum of 8+ years of hands-on consulting experiencein HR technology implementations, with a primary focus onPerformance Management and Goals Management systems.
Proven experience withat least 3-4 full lifecycle implementationsofSAP SuccessFactors Performance & Goals Management (PMGM).
Active SAP SuccessFactors Performance & Goals Management Certification (latest version highly preferred).
Deep functional expertise in all aspects of SuccessFactors PMGM, including goal plan templates, performance review forms, routing maps, competencies, calibration, and continuous performance management.
Strong understanding of performance management methodologies, goal-setting frameworks (e.g., SMART goals, OKRs), and best practices.
Responsibilities
Client Engagement & Needs Analysis
Lead discovery workshops and discussions with HR, Learning & Development (L&D), and business stakeholders to thoroughly understand current performance management and goal-setting processes, pain points, and future state requirements.
Conduct detailed business process analysis, identify gaps, and propose optimal solutions leveraging industry best practices and SuccessFactors PMGM capabilities.
Translate complex business requirements into clear, actionable functional and technical specifications for PMGM configuration and process design.
Design, configure, and implement comprehensive SAP SuccessFactors PMGM solutions, including:
Goals Management:Goal plan templates, goal cascades, goal alignment, personal and team goals, goal weights, and goal sharing.
Performance Management:Performance review forms (calibration, routing, sections, competencies, ratings), performance templates, 360-degree feedback, continuous performance management, and calibration processes.
Competency Management:Integration of competencies into performance forms and development plans.
Forms & Workflows:Design of complex routing maps, approval workflows, and notification settings for performance forms.
Rating Scales:Customization of rating scales and labels.
Security & Permissions:Configurerole-based permissions (RBP)to ensure data security and compliance within PMGM.
Develop detailed PMGM configuration workbooks and design documents
Integration & Data Management
Define and design integration points between PMGM and other SuccessFactors modules (e.g., Employee Central, Compensation, Learning, Succession & Development) using standard connectors or custom integrations.
Lead discussions and define integration requirements with external systems (e.g., HRIS, payroll) usingIntegration CenterorSAP Cloud Platform Integration (CPI).
Support data migration strategies, including data cleansing and loading activities for performance and goal data
Testing & Quality Assurance
Develop comprehensive test plans, scenarios, and scripts for PMGM functionalities
Lead and execute unit testing, integration testing, and support User Acceptance Testing (UAT).
Manage defect identification, tracking, and resolution to ensure solution quality and accuracy
Training & Change Management
Develop detailed training materials and deliver effective training sessions for HR administrators, managers, and end-users on PMGM processes and functionalities.
Support change management activities to ensure successful adoption of new PMGM processes and technologies.