Information technology, software development, data Jobs for Senior-level in Africa

2 jobs found

CIC Insurance Group

Head of Technology Reliability

Engineer

Kenya

CIC Insurance Group

Group Head of IT

Engineer

Kenya

First Bank of Nigeria Limited

Head, Card-Retail Solutions Implementation & Support

Lagos

Nigeria

Closed for applications
NCBA

Head of Product Design

Nairobi

Kenya

Closed for applications
Access Bank

Head, Data Management Office

Lagos

Nigeria

Closed for applications

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Equity Bank Kenya

Group Head: Identity & Access Management (IAM)

Nairobi

Kenya

Closed for applications
CIC Insurance Group

Banking + 2 more

Head of Technology Reliability

Job details

Contract Type

Description
Who We’re Looking For

Qualifications

  • Master’s degree in ICT or relevant degree
  • Relevant Certifications in Digital Transformation, Technology Leadership, Project Management and Service Operations
  • 10 – 12 years’ experience at a leadership level

Key Competencies

  • Strategic and design Thinking
  • Stakeholder Engagement & collaboration, Vendor & Partner Management
  • Customer-Centric Mindset
  • Change Management, Project & Product Management
  • Technology Fluency & Data literacy
  • Team Leadership & Talent Development
  • Business Process Re-engineering
  • Cybersecurity & compliance awareness
  • Communication & Presentation
  • Problem Solving & Adaptability
  • Financial Acumen & Business Case Development


Responsibilities
  • Enterprise Service Operations Ownership
  • Incident Management Leadership
  • Release & Change Management Governance
  • Service Desk & 1st-Level Support Oversight
  • In charge of Monitoring & Service Availability
  • Lead Disaster Recovery & Business Continuity
  • Service Performance & Reporting
  • Service Transition Governance from Build to Run
  • Align Service Operations with Enterprise Risk Management
  • Mentor and develop a high-performance team


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