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CLOSEDShowroom Sales Admin
Nairobi, Kenya
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Choice Talents NG
CLOSEDTiler / Tiling Technician - Rivers
Portharcourt, Nigeria
Closing: Sep 25, 2023
This position has expiredPublished: Sep 22, 2023 (4 days ago)
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Job Summary
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Knowledge, experience and qualifications required
- Diploma or Degree in business administration or a related field
- Proven experience in a customer-facing role, preferably in a showroom or retail environment.
- Excellent interpersonal and communication skills, with the ability to engage and build rapport with customers.
- Strong organizational skills and attention to detail.
- Proficiency in using computer systems and software, including point-of sale (POS) systems and Microsoft Office suite.
- Ability to work independently as well as collaborate effectively with the sales team.
- Flexibility to work on weekends or extended hours as required.
- Customer-focused mindset with a commitment to providing exceptional service.
- Knowledge of products and materials in the industry is advantageous.
Responsibilities
Knowledge, experience and qualifications required
- Diploma or Degree in business administration or a related field
- Proven experience in a customer-facing role, preferably in a showroom or retail environment.
- Excellent interpersonal and communication skills, with the ability to engage and build rapport with customers.
- Strong organizational skills and attention to detail.
- Proficiency in using computer systems and software, including point-of sale (POS) systems and Microsoft Office suite.
- Ability to work independently as well as collaborate effectively with the sales team.
- Flexibility to work on weekends or extended hours as required.
- Customer-focused mindset with a commitment to providing exceptional service.
- Knowledge of products and materials in the industry is advantageous.
- Ensure the showroom is always opened on time without failure, following the designated opening and closing procedures.
- Greet and welcome customers entering the showroom, providing exceptional customer service and addressing their inquiries or directing them to the appropriate sales representative.
- Maintain a clean and organized showroom environment, ensuring products are properly displayed and shelves are well-stocked.
- Assist customers in identifying their needs and provide product information, specifications, and pricing details as required.
- Process customer orders and sales transactions accurately and efficiently, utilizing the designated sales and inventory management systems.a
- Coordinate with the sales team to schedule and confirm appointments, ensuring the availability of sales representatives to attend to customers’ needs.
- Prepare and maintain sales-related documents and records, including customer profiles, sales contracts, and invoices.
- Collaborate with the marketing team to ensure the showroom is updated with the latest promotional materials, product catalogues, and marketing collateral.
- Monitor showroom inventory levels and communicate restocking needs to the inventory management team.
- Assist in managing showroom displays and arranging products to optimize visual appeal and customer engagement.
- Support the sales team with administrative tasks, including data entry, report generation, and sales performance tracking.
- Handle customer complaints and concerns in a professional and timely manner, escalating issues to the appropriate personnel when necessary.
- Stay up to date with product knowledge, industry trends, and competitor offerings to provide accurate information to customers.
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