
Get personalised job alerts directly to your inbox!
Safal Group
Service Centre Manager
Nairobi
• Kenya
Top cities with open vacancies
Jobs in NairobiCompanies hiring now
Safal GroupProfession (Construction, renovation, maintenance)
Industry
Agriculture, fishing, forestry,Banking, microfinance, insurance,Beauty, cosmetics,Computers, software development and services,Construction, renovation, maintenance,Consulting, business support, auditing,Education, academic,Electronics,Energy, utilities, environment,Engineering, architecture,Entertainment, events,Finance & FinTech,Financial Services,Fitness, well-being and lifestyle,Health care, medical,Housekeeping, maintenance,Human resources, talent development, recruiting,Manufacturing,Marketing, advertising,Non-profit, social work,Outsourcing, leasing,Real estate,Restaurant, hospitality, travel,Retail, wholesale, FMCG,Telecommunications,Transportation, logistics, storage,
Seniority (Construction, renovation, maintenance)
© Fuzu Ltd
Safal Group
Construction + 2 more
Description
Minimum Requirements
- Minimum academic qualification: Bachelor’s Degree in any business-related field
- Qualifications as an added advantage: Diploma in Sales & Marketing
- General work experience (years): 7-10 years
- Specific to the position (level/discipline/years): 2 - 3 years
- Industry: FMCG / Manufacturing / Building
Responsibilities
- Oversee Service Centre Operations: Manage the overall operations of the Service Centre, including profiling activities, coil and finished goods inventory management, and ensuring the facility is maintained in a safe and orderly condition.
- Drive Direct Sales Performance: Lead and manage the direct sales team to grow direct business within the assigned region and achieve sales targets.
- Manage Walk-in Customer Sales: Ensure efficient handling of walk-in customer enquiries and sales while maintaining high service standards and customer satisfaction.
- Coordinate Distribution Orders: Ensure distributor customer orders are accurately profiled and dispatched in accordance with instructions from the Customer Service Department.
- Support Project Sales: Coordinate and drive project sales opportunities through close collaboration with the Technical Sales Representative.
- Implement Marketing Initiatives: Coordinate and execute MARCOM activities and promotional programs for the Service Centre in collaboration with the Marketing team.
- Promote Roofing Solutions: Drive growth of the Roofing Solutions business by promoting bundled sales of roofing sheets, accessories, and truss systems.
- Manage Profitability: Monitor and manage the Service Centre’s performance to achieve the targeted contribution per metric ton (MT).
Start hiring with Fuzu
Recruit better talent faster - on your own or with our support.
Explore recruitment platformJob search tips from Fuzu
Selected articles on cover letters, CV structure, and interview preparation.