Customer support, client care Jobs for Entry and Basic-level in Africa

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Sun King

Experience Center Executive, Festac (Lagos, Nigeria)

Lagos

Nigeria

Closed for applications

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Sun King

Customer Service Executive (Fresh Graduate)

Lagos

Nigeria

Closed for applications

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Sun King

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Profession (Energy, utilities, environment, Entry and Basic-level)

Seniority (Customer support, client care, Energy, utilities, environment)

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Sun King

Energy + 2 more

Experience Center Executive, Festac (Lagos, Nigeria)

Closed for applications
Job details

Contract Type

Description
You might be a strong candidate if you
  • Have a Degree or its equivalent from a recognized institution in any related field.
  • Have at least 1 years’ hands on experience in a related role.
  • Have effective verbal, communication and people skills.
  • Are able to demonstrate high levels of integrity with a proactive and positive attitude.
  • Have a good customer centric attitude and focus.
  • Have a team player spirit with high levels of flexibility.
  • Possess good problem-solving skills.
  • Have the ability to gauge client needs.
  • Are Familiar with MS Excel and MS Word


Responsibilities
1. Inventory management
  • Coordinate with warehouse to receive stock and keep track of inventory
  • Issue out stocks to cash sales customers as per requirement
  • Maintain an updated Goods Received and Goods Issued log online
  • Perform daily cycle counts and monthly stock take
  • Scan in and out Sun King inventory on a serial basis
  • Communicate any inventory shortage, theft, or loss at the zonal warehouse
2. Reports
  • Prepare daily on hand stock report for stakeholders use
  • Report on daily issued out stock for replacement and or replenishment
3. Repairs
  • Repairs and Spare Parts management
  • Receive faulty components, identify the technical issue and verify warranty eligibility through several technical checks
  • Perform basic check on the faulty units before replacement
4. Store management
  • Ensure the center is well maintained tidy and that the store arrangement is per SKU.
  • Ensure neatness and good ambiance of the experience center at all times.
  • Observation of safety procedures to avert hazards at the experience center.
  • Welcome walk-in customers and provide assistance as necessary.


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