Customer support, client care Jobs for Mid-level in Africa

2 jobs found

The Nairobi Hospital

Health and Safety Officer

Nairobi Kenya
The Nairobi Hospital

Customer Experience Assistant

Nairobi Kenya
Closed for applications
Oasis Outsourcing

Medical Insurance Verification Specialist - US Market

Nairobi Kenya
Valley Hospital

Customer Relations Officer (Locum)

Nakuru Kenya
Closed for applications

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Jerusalem Institute of Health Sciences

Receptionist

Lira Uganda
Closed for applications
The Nairobi Hospital

Health care + 1 more

Health and Safety Officer

Job details

Contract Type

Description

The ideal candidate should possess:

  • Bachelor’s Degree in Occupational Health and Safety, Environmental Science, or a related field.
  • Minimum of five (5) years’ relevant experience in occupational health and safety, preferably within a healthcare environment.
  • Professional certification or registration with relevant bodies such as DOSHS, NEMA, NEBOSH, or equivalent.
  • Demonstrated experience in implementation and maintenance of ISO 45001:2018 and OSHA compliance programmes.
  • Training and practical experience in Quality Management Systems (QMS), Environmental Management Systems (EMS), Kaizen/5S, and integrated management systems will be an added advantage.
  • Proficiency in use of digital quality and incident management systems such as q-pulse is desirable.


Responsibilities

Occupational Health & Safety Management

  • Coordinating and sustaining the Occupational Health and Safety Management System OHSMS) and ISO 45001:2018 certification across the Hospital and OPCs.
  • Conducting comprehensive hazard identification, risk assessments, and job hazard analyses for all operational activities.
  • Developing and implementing safe systems of work and permit-to-work systems for high-risk activities.
  • Leading occupational health and safety incident investigations, root cause analyses, and implementation of corrective and preventive actions.
  • Ensuring all occupational accidents and incidents are appropriately documented, investigated, and reported to relevant regulatory authorities, including the Directorate of Occupational Safety and Health Services (DOSHS).

Compliance & Regulatory Coordination

  • Ensuring compliance with OSHA 2007 and other applicable occupational health and safety regulations.
  • Coordinating statutory audits, inspections, regulatory tests, and follow-up actions for the Main Hospital and OPCs.
  • Supporting licensing and regulatory compliance requirements related to occupational health and safety.

Policy Development & Risk Management

Developing, reviewing, and monitoring implementation of occupational health and safety policies, procedures, and standard operating procedures (SOPs), including:

  • Emergency preparedness and evacuation plans
  • Fire safety management plans
  • Radiation safety plans
  • Control of Substances Hazardous to Health (COSHH) programmes
  • Developing and monitoring occupational health and safety performance indicators using international benchmarks.


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