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Perfect Finance Uganda Limited
CLOSEDDebt Recovery Officer
Kampala, Uganda
Closing: Jun 14, 2024
4 days remainingPublished: May 30, 2024 (12 days ago)
Job Requirements
Education:
Work experience:
Language skills:
Job Summary
Contract Type:
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Minimum Qualifications
Investment officer will be a trusted partner of Inkomoko Kenya clients, and basic qualifications Include:
- University degree in Finance or other related field
- Must speak fluent English and Swahili. Knowledge of other local languages is a plus
- Experience in group savings and group lending investments is preferred
- Experience in Islamic lending and practice is STRONGLY PREFERRED
- Strong financial and accounting skills; familiarity with business financial policies in Kenya
- Experience in investment management, microfinance, capital leases, and access to finance for
- Micro businesses and SMEs is STRONGLY preferred
- Prior experience dealing with customers/debt
- Prior experience in a lending environment
- Experience providing business advice to entrepreneurs
- Prior experience in Investment management system software
- Decisive individuals with ability to deliver unpleasant messages to the debtors and assertive enough to get the debtors pay off the entire debt
- Experience in managing difficult clients and reaching positive outcomes
- Very strong attention to details and good follow through
- Comfort with the civil court system, and previous experience in litigation preferred
- Unrelenting perseverance, personal integrity, and critical thinking skills
- 4+ years of work experience in relevant or applicable field
- Must be able to legally work in Kenya.
Responsibilities
Minimum Qualifications
Investment officer will be a trusted partner of Inkomoko Kenya clients, and basic qualifications Include:
- University degree in Finance or other related field
- Must speak fluent English and Swahili. Knowledge of other local languages is a plus
- Experience in group savings and group lending investments is preferred
- Experience in Islamic lending and practice is STRONGLY PREFERRED
- Strong financial and accounting skills; familiarity with business financial policies in Kenya
- Experience in investment management, microfinance, capital leases, and access to finance for
- Micro businesses and SMEs is STRONGLY preferred
- Prior experience dealing with customers/debt
- Prior experience in a lending environment
- Experience providing business advice to entrepreneurs
- Prior experience in Investment management system software
- Decisive individuals with ability to deliver unpleasant messages to the debtors and assertive enough to get the debtors pay off the entire debt
- Experience in managing difficult clients and reaching positive outcomes
- Very strong attention to details and good follow through
- Comfort with the civil court system, and previous experience in litigation preferred
- Unrelenting perseverance, personal integrity, and critical thinking skills
- 4+ years of work experience in relevant or applicable field
- Must be able to legally work in Kenya.
Inkomoko Kenya Investment Officer is responsible for the items below:
Responsibilities
Due diligence and Contracts preparation (40%)
- Respond to inquiries from prospective borrowers, support them to apply for our loan products.
- Introduce the loan products to entrepreneurs, explaining the requirements for repayment and the seriousness of taking on debt financing.
- Introduce the loan products to SMEs, Refugees and host community entrepreneurs,
- Conduct due diligence on prospective borrowers, including site visits, document preparation, coordination with the Business Development Associate, etc.
- Communicate all materials to the Loan manager and Portfolio Director and assist in preparing credit reports for Investment Committee meetings.
- Take photos of entrepreneurs, have them sign photo waivers, and post their stories on Kiva platform.
Portfolio management (20%)
- Offer excellent customer service through daily conversations, correspondence, and site visits as needed to maintain strong positive relationships with borrowers.
- Work with African Entrepreneur Collective to ensure borrower success and Visit clients for monitoring.
- Track information about borrowers and communicate effectively with key stakeholders about client
- Status. Actively participate as a key staff in the weekly Portfolio Review Meeting.
- Maintain a tracking system of borrower payments and contact information.
- Interact with government leaders, cot. Jrt system, refugee's and host communities' stakeholders and others for follow up on lack of payments.
- Work with the Finance & Admin Director/Accountant to reconcile the lending transactions.
- Ensure that we are adhering to the requirements of our Kiva, BNR, CRB and other regulatory entities.
- Detailed knowledge of lending products
- Other duties as assigned by supervisor
Loan Management System (20% time)
- Maintain and demonstrate proficiency with loan software applications
- Work with system providers to utilize applications to fullest capacity, streamlining processes and procedures, ensuring accuracy and compliance
- Assist with system parameters and design to meet the needs of multiple departments. • Manage user security access.
- Direct loan input (system boarding) and verification procedures for all loans.
- Ensure proper segregation of duties, develop and maintain workflows for all stages of loan input.
- Advise the Management team how to automate key lending processes.
- Supervise all aspects of the loan operations. This supervision includes posting of payment, payoffs,
- and balancing, disbursing loan funds.
- Ensure lending staff is provided with updates and procedural changes.
- Participates in the review and recommendations of operational systems and procedures.
- Successfully interact with lending staff to improve accuracy and efficiencies of Loan management system
- Other duties as assigned by supervisor
Management (20% time)
- Coordinate loan officer's staff in African Entrepreneur Collective Kenya Limited, setting their work plans, and maintaining weekly staff check-ins.
- Be aware at all times of key goals and develop daily strategies to achieve those goals in alignment with budget and culture.
- Work with Loan manager and Portfolio Director to plan and manage the budget, staffing, and other resource needs to deliver program outcomes.
- Interpret, apply, and ensure departmental compliance with applicable donors and local policies, laws, and regulations.
- Ensure all staff under your supervision are compliant with organizational HR policies, credit policy and implement disciplinary actions when they are not.
- Be a good ambassador in ensuring the organizational culture is understood and followed through by all staff under your supervision.
- Represent the company in a highly professional manner in stakeholders' and government meetings and events in the absence of a Loan manager.
- Acting the loan manager in his absence.
- Elevate important trends, risks, and other notable activities to management.
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